YYYYYY X. YYYYYY            0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                        Phone: (xxx-xxx-xxxx

                                                                                                                    abc@xyz.com

 

 

Highly-organized and responsible professional eager to contribute comprehensive customer service expertise as well as dynamic leadership, purchasing, and project administration talents toward actively supporting a progressive organization in optimizing results.

 

 

  Continuously seeks out new and effective ways to streamline administrative and operational processes and procedures.

  Quickly adapts to new roles, responsibilities, tasks, and environments.

  Extraordinary time management abilities; quickly identifies and completes daily priorities according to need, urgency, and special situations. 

  Outstanding combination of decision-making, forecasting, and critical thinking skills.

  Reputation for professionalism, solid judgment, and integrity.

 

 

AIG Insurance, Mobile, AL, 2006 to Present

Claims Representative

      Apply exemplary industry knowledge to navigate claims management process from initial assessment to settlement.

      Investigate losses, verify coverage, and accurately process payments.

      Identify potentially fraudulent claims by recording statements and assisting Special Investigation Unit.

      Exercise excellent communication skills to negotiate and coordinate efforts with attorneys and claimants.

      Recognized by management for successfully meeting all objectives related to casualty insurance.

 

GMAC Insurance, Pensacola, FL, 2005 to 2006

Claims Adjuster I

      Conducted comprehensive reviews of claims coverage, and oversaw investigations and assessments.

      Assisted team members in swiftly resolving issues related to bodily injury claims and by accurately determining extent of injuries and losses.

      Leveraged dynamic multi-tasking expertise to review estimates, process payments, and settle total losses in collaboration with underwriting.

 

The Home Depot, Erie, PA / Milton, FL, 2002 to 2005

Inventory Management Associate

      Continuously improved store margins and contributed to cost control initiatives through superior performance in inventory management and product ordering.

      Handpicked by manager to assist with administering employee training workshops.

      Received several performance awards in recognition for delivering exceptional customer service.

 

 

B.S. Degree, International Business ~ Concentration in Spanish, Gannon University, Erie, PA, 2004

 

 

Microsoft Office (Word, Excel, Outlook, PowerPoint); proficient in several proprietary applications