accomplished, seasoned professional with proven success in operations management and focus to achieve the organizational mission. superior communication skills, easily interacts with executives, regulatory agencies, clients, vendors, and staff. technically proficient in spreadsheets, word processing & accounting software. additional capabilities in:
operations productivity tracking business development
administrative support client relations leadership & team building
negotiations bookkeeping packaging
caraco pharmaceuticals, ltd. (purchased futur pak), detroit, mi, 2007 c present
futur pak, ltd., farmington hills, mi, 2006 - 2007
forge industrial staffing (placed at future pak), farmington hills, mi, 2006
direct the success of 10-15 person inspection crew and maintained standard operating procedures (sop) records for 52 operating rooms, including manufacturing department's satellite file.
provide administrative assistance to 4 senior manufacturing department managers.
held accountable for operation success and productivity for the packaging department's; minimize monthly and annual downtime.
handle report generation and tracking figures related to product batch reports and product yield percentages annually.
mott community college, cashiers department, flint, mi
receptionist, 2004 c 2005
manned student enrollment kiosk and resolved all issues associated with students enrollment process.
handled administrative tasks such as tuition payment collection and transcript request compliance.
met the needs of student in person and via phone as a customer service representative for the registration department.
special multi-services, detroit, mi
receptionist/package handler, 2003 c 2004
sequenced automobile parts, update inbound truck information, and delivered shift assignments to employees.
addressed callers issues and relayed information while monitoring multi-line phone.
home and suburban realty, flint, mi
property manager, 2002 c 2003
marketed 20 rental properties to prospective tenants through leasing agents, advertising, or other methods necessary to maintain tenant retention.
completed annual and interim re-certifications and property inspections to maintain section 8 housing commission compliance.
prepared detailed budgets, financial reports for property, and processed a/p and a/r.
negotiated short- and long-term leases for rental of structures; completed appropriate documents.
determined and certify the eligibility of prospective tenants, following government regulations.
directed collection of monthly assessments, rental fees, and deposits and payment of premiums, and incurred operating expenses.
investigated complaints, disturbances, and violations; resolved issues following management rules.
maintained records of rental activity, maintenance, and operating costs, and property availability.
michigan works career alliance, flint, mi
administrative assistant, 1999 c 2002
directed the success of 3 receptionists and scheduled them according to labor needs.
provided high level support to the president, vice president, and ceo including appointment tracking, and updating pdas, and facilitating board meetings.
handled administrative tasks such as drafting lease and vendor agreements, defining parameters of mailing list databases.
spearheaded amistad summer program and oversaw collection of payment for trips and activities.
selected and issued payment type to program participants (children, ages 11-16 years old).
contributed significant efforts to acquiring former president william jefferson clinton's decision as a guest to the facility.
baker college, flint, mi
receptionist, 1998 - 1999
answered inquiries and obtained information for public, customers, visitors, and other interested parties in person and via phone.
provided information regarding activities conducted at establishment; location of departments, enrollment process and tuition payments.
produced prospective and current student database for easy retrieval of information and greater efficiency.
created and maintained large mailing lists to students and potential students.
50 credits at mott community college, flint, mi in criminal justice.
40 credits at baker college, flint, mi in business management
honor roll at both colleges
flint genesee job corps, graduated with honors in 1998
<<first name>> <<last name>>
<<street address, suite #>>
<<city, state zip code>>
dear <<courtesy>> <<last name>>,
it is with great confidence that i offer my years of professional-level experience and strong ability in operations, document control, packaging, receptionist and administrative tasks, business development, database and account management to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.
experience as document control specialist, receptionist, and property manager is the basis for my confidence that i would be a valuable asset to your organization. my career history consists of vast monitoring business functions and enhancing growth of an organization. i prepare recommendations for improvements, controls, new methods, and other changes to improve the efficiency of the overall system.
during my career, i ve gained notable experience and training other employees in the appropriate procedures related to sales management in an economic enterprise. my professional background also includes a proven expertise in expediting projects, interpreting complex rules and regulations, and effectively communicating with upper management and personnel, verbally and in writing.
my duties have consisted of coordinating operations of a complex, interrelated, and interdependent nature, where unknowns and numerous contingency factors were involved. with this experience, i formulate policies and procedures relevant to daily operational and special organizational program based on information of a conceptual nature from varied and complex sources. a keen grasp on generally business practices procedures and a strong background in client relations is what i bring to your organization.
my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.
yyyyyy x. yyyyyy
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