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0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx or xxx-xxx-xxxx



~  Results-driven Manager eager to contribute expertise in steering business development, operations,

and team-building initiatives toward actively collaborating with a dynamic organization in

maximizing bottom-line performance. ~

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Profile of Qualifications


Hands-on management professional offering significant experience in sales leadership, forecasting, account management, staff training and leadership, and client service. Highly skilled at assessing daily business operations to determine and optimize fiscal performance, sustainability, competitive positioning, and revenue opportunities. Excel in prospecting, customer needs analysis, contract negotiations, closing, and motivating staff. Draw upon polished communication skills to deliver informative, compelling, and convincing sales presentations.  Foster strong client relationships to maximize satisfaction, retention, and repeat business.  Proactively and continuously analyze competitive activity to devise effective approaches and techniques that penetrate, capture and retain marketshare.  

Career Highlights

        Leveraged proficiency in personnel hiring, training and coaching to increase overall staff performance at Flextronics by 39% in 2007 and 84% in 2008.

        Increased Flextronics accessory sales for Idaho region by 57% and data sales by 215% in less than six months. 

        Successfully boosted company performance by developing and facilitating dynamic new Territory Manager training and mentoring programs for Flextronics.

        Handpicked to orchestrate sales and marketing efforts for Coca-Cola s most profitable division.

        Elevated staff morale by decisively instituting recognition programs to acknowledge and award top performers for outstanding achievements.

        Reduced employee attrition through enhancing communication between Technicians, Territory Managers and Regional Managers, and holding regular group conference calls to disseminate information and respond to issues and/or concerns.

        Won competitive bids for business by partnering with team members to overcome objections.

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Professional Experience


Self-employed, 2008 to Present

Freelance Photographer

  • Photograph nature and wildlife scenes for sale to diverse client base.






Kevin Shepherd ~ Page 2 of 2


Professional Experience continued


Flextronics Retail Technical Services / Solectron Field Services, varied locations    2004 to 2008

Regional Manager, Pacific Northwest Region of Washington; 2006 to 2008

         Spearheaded sales and customer service activities producing $7.2M in annual revenue.

         Directed, motivated and supervised efforts of six Territory Managers in 21 retail locations.

Territory Manager; 2005-2006

         Oversaw sales operations at four retail locations throughout Idaho.

         Trained, coached and managed team of 15 Customer Service Technicians, developing and transitioning staff to sales roles.

         Introduced innovative tracking tool to score technicians performance, eagerly adopted for region-wide use.

Team Leader; 2004-2005

  • Applied exceptional leadership talents toward managing, motivating and supervising Customer Service Technicians at Meridian, Idaho location.
  • Championed efforts to increase customer satisfaction levels, improve workplace climate, and meet or exceed Field Replacement Unit goals.


United Shipping Solutions, Nampa, ID                                                                                      2002 to 2004

Owner / Operator

  • Performed extensive cold calling and networking to facilitate B2B sales of shipping solutions.
  • Achieved and maintained average sales close percentage of 80% with prospects.


Coca-Cola, Meridian, ID                                                                                                                  1988 to 2002

Area Sales Manager C Grocery Division

         Brought on board as integral member of management team tasked with steering cost-effective sales operations, first-rate account management, and supervision of sales teams.  

         Achieved excellent levels of client loyalty and account retention throughout superlative service and responsiveness.  

         Recruited, interviewed, hired and trained quality sales staff to further advance division success. 

Area Sales Manager C Cold Drink Division
  • Exercised exemplary planning, goal setting and relationship-building strengths to expertly coordinate business development initiatives and sales strategies.
  • Defined sales targets for Area Managers and formulated plans focused on ongoing training and development.
  • Additional roles with Coca-Cola include Account Manager and Area Manager for Fountain & Vending Sales.








yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx or xxx-xxx-xxxx








Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


I bring to you a considerable background in account development and management, proficiency in developing and leading top-performing teams, and an excellent blend of talents in customer relations, business development, personnel training, and meeting revenue and profit targets. To complement these qualifications, I offer sharp forecasting, strategic planning, and critical thinking skills which are paramount in a <insert job title/position>role.      


As a proactive contributor to your organization, you will find me to be a highly motivated professional and stellar leader committed to supporting you in achieving your objectives through superior self-initiative and unparalleled prioritization skills. I am confident that I could be a valuable asset to <insert name of organization>, and will call you later in the week to see if we can schedule a time to meet. 






Kevin Shepherd









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