judy whetsel 0000 xxxxxx xxxx , xxxx , xxxxx 00000
results-driven business professional with expertise in operations and customer service eager to contribute toward optimizing performance of a packaging and corrugated box company.
ø many years of customer service and operations and experience.
ø background in all facets of shipping & receiving.
ø outstanding skills in direction of procurement and business procedures.
ø knowledgeable in administrative leadership, quality and financial management.
ø exceptional project management skills.
ø adept in developing strategic programs to upgrade customer satisfaction.
ø demonstrated competence in team leadership and training.
ø knowledgeable in accounting procedures, policy, procedures and data entry.
ø excellent capacity in prioritization, problem solving and effectiveness in fast-paced environments.
ø well-organized multi-tasker with exceptional interpersonal skills.
ø notable ability in personnel training and employee retention.
ø adept in project management, client relations and tracking systems.
orange county container, city of industry, ca 1987 - 2010
customer service representative
accepted and processed customer orders.
quotes service and product prices.
conducted comprehensive purchasing operations.
effectively managed every order.
answered large volume of phone calls.
resolved customer complaints.
performed extensive accounting duties.
have also been employed by classic paper company performing diverse functions from accounting to customer service and with noland paper company in the role of inventory control and purchasing.
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