hospitality industry leader with expertise in driving operations to maximize sales, guest relations, and bottom-line profits eager to contribute talents toward supporting a dynamic organization in surpassing performance goals as a key team member.
ø demonstrate a proven ability to establish dynamic marketing positions and optimize hotel revenue centers within such high-profile corporations as hyatt, helmsley, and schrager, as well as concurrently build critical client relationships and professional networks.
ø contribute multi-property operations management, renovations, and acquisitions experience, including supplying strong financial planning and union / collective bargaining expertise.
ø strategically plan, prioritize, and coordinate team-driven workflow to maximize productivity, efficiency, and quality.
ø showcase comprehensive knowledge of distribution channels and rfp processes, along with extensive experience in sales trade shows and marketplace participation.
ø holds b.b.a. in real estate from pace university.
business development / consultation expertise
ø apply superior operations development and organizational talents toward optimizing success of a lifestyle hospitality management company, including directing the successful renovation and repositioning of four high-profile manhattan-based boutique-style hotels.
ø lead all creative sales / marketing concept, brand imaging, and public relations efforts in coordination with broad-based business initiatives and executive-level management support.
ø establish corporate polices and procedures instrumental in attaining optimal operations productivity and profitability, along with performing multifaceted financial activities (i.e. p / l responsibility, budget development, expense control, month-end reporting, revenue management, acquisitions / joint ventures advisement).
ø drive hospitality-based business growth by providing strategic consulting services and broad-based industry knowledge to executive-level management regarding all facility openings, repositioning, brand changes, renovations, operational deficiencies, and sales / marketing initiatives.
operations management expertise
ø contribute outstanding multi-property managerial abilities toward overseeing up to $85 million in site renovations, including developing initial renovation plans / budgets; performing essential repositioning; establishing dynamic sales / marketing strategies; and attending high-profile tradeshows to achieve substantial bottom-line results.
ø develop profitable rate, revenue management, and sales / marketing strategies within large-scale hospitality locations, while concurrently establishing and / or re-establishing food and beverage initiatives, conference services, and brand-based operating standards.
ø ensure the smooth-running of renowned properties with annual revenues of up to $65 million to attain optimal guest satisfaction, achieve high employee retention and opinion survey rates, and maintain a positive public image.
team building expertise
ø actively recruit and effectively supervise top-performing team members, along with creating dynamic training / development programs and delegating job tasks to achieve set sales / operations initiatives.
ø represent an exceptional image of hospitality organizations which generates loyal visitor bases and the encouragement of fellow associates to make decisions to reflect positively on company well-being.
~ current professional memberships ~
board of directors hotel association of new york city / new york state hospitality & tourism association
active member food & beverage association of america / hospitality sales & marketing association international
vice president, impulsive group a lifestyle hospitality company, new york, ny 2006 c present
consultant / general manager, radisson hotel saddle brook, saddle brook, nj 2005 c 2006
general manager, belvedere hotel, new york, ny 2001 c 2004
general manager, west park hotel / 6 columbus, new york, ny 2000 c 2001
general manager, the manhattan club, new york, ny 1996 c 2000
general manager, park central hotel, new york, ny 1996 c 2000
~ additional professional roles held prior to 1996 ~
hiring agent name
i am currently seeking a challenging and rewarding executive-level hospitality management role within your progressive company, and am submitting my resume for your review.
i am eager to apply my extensive professional experience in business development, consulting, operations management, and team building toward supporting the optimization of your company s success. i am able to maximize organizational profits by demonstrating a proven ability to establish dynamic marketing positions and optimize hotel revenue centers, along with building critical client relationships and professional networks. i also have the ability to strategically plan, prioritize, and coordinate team-driven workflow to achieve superior productivity, efficiency, and quality.
you will find me to be a goal-driven, solutions-focused leader who contributes multi-property operations management, renovations, and acquisitions experience, including supplying strong financial planning and union / collective bargaining expertise. in addition, i can showcase a comprehensive knowledge of distribution channels and rfp processes, as well as extensive experience in sales trade shows and marketplace participation. for these aforementioned reasons, i believe i will prove to be an incredible asset to your executive-level team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
yyyyyy x. yyyyyy
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