yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx [c xxx-xxx-xxxx  [h]                                                                                             abc@xyz.com

objective

proficient engineering professional eager to contribute software engineering, technical expertise, project management and customer service skills in a challenging engineering assignment actively supporting an organization in maximizing performance.

career profile

ø  bachelor of science degree in electrical engineering.

ø  certification in electronics.

ø  over 29 years of experience in engineering, troubleshooting, support and software quality assurance.

ø  skilled consultant and advisor to clients and senior management.

ø  proficient in multiple applications, quality-control, customer training and procedural development.

ø  background in design and development of assembly and test procedures.

ø  adept in installation, set-up and management of software upgrades.

ø  proficient in unix, ms windows, visio, ms nt, ms excel, autocad14, rational clearquest, winrunner, mask repair, linux, galil and  pmac.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  strengths in aligning engineering contributions with organizational objectives.

ø  enthusiastic team player.

professional experience

fei company, peabody, ma                                                                                                       2000 - present

technical support engineer (2004-present)

       install focused ion beam tools at customer sites and train field service engineers.

       perform tool upgrades to linux and software support for over 250 tools worldwide.

       competencies and skill sets in laser transducer systems, high voltage, vacuum, image processing,
high speed digital processing and rs232 communication.

software quality engineer (2000 c2004)

       provided software quality assurance for focused ion beam mask repair and circuit editing.

       coordinated requests from numerous departments, wrote smoke tests and constructed visio flow charts.

       trained customers and support personnel on software enhancements and developed procedures.

       administrator for clearquest and recipient of winrunner and clearquest training.

       facilitated clearquest logging of over 1500 software issues aiding release of 30 software packages.

       transitioned from unix to windows-based system.

earlier career background

speedline technologies, franklin, ma                                                                                              1998 - 2000

manufacturing engineer

       developed assembly and test procedures, designed and fabricated test fixtures and facilitated engineering change requests.

       gained expertise in autocad14, motion control languages galil/pmac and ms nt and excel.

 

banctec service corporation, irving, tx                                                                                           1981 - 1998

field engineer

       delivered primary support for large-volume check-processing centers.

       ensured service support for printers, cameras, scanners and high-speed transports.

education/certification

northeastern university, boston, ma, bachelor of science, electrical engineering, 1994

woburn skills center, woburn, ma, certificate in electronics, 1978