career objective                              

results-driven leader eager to contribute strong sales management, customer service, business development, and team building skills toward actively supporting the employer in optimizing operational and financial performance

profile                                                

ø  offer nine years of progressive sales management experience, with expertise in driving revenues and profits at multiple concurrent locations

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  develop and implement highly effective training programs for staff and management; achieve superior levels of staff retention

ø  proactively monitor performance metrics to generate accurate business forecasts and create business development plans

 

~ key achievements ~

• granted numerous awards, including company-wide leaders club award (2008), regional team member award (2005), best sprint pcs performance (insert year), winner, sprint las vegas contest (insert year)
• led team to rank as #1 in sales and bottom-line profits for 2008, out of a multi-state group of 52 district teams
• turned around underperforming minneapolis location and increased year-over-year revenues by 30% by establishing location-specific business improvement and community outreach initiatives; achieved territory-wide most improved sales and profits for fiscal year

professional experience                

radioshack corporation                                                                                                                        2000 c present

district sales manager, davenport, ia (2006 c present)

district manager candidate / store manager, minneapolis, mn (2005 c 2006)

store sales manager, ames, ia (2004 c 2006)
store sales manager, grand forks, nd (2002 c 2004)
store sales manager, jamestown, nd (2001 c 2002)
assistant manager, grand forks, nd (2000 c 2001)

• in recognition of outstanding performance, steadily progressed within company to attain district sales manager position responsible for 18 stores located throughout iowa, illinois, and missouri
• steer all aspects of operations to continually grow sales and profitability while maintaining a reputation for exceptional customer service
• work closely with individual stores to develop and implement location-specific business development plans, cost controls, and strategies to increase customer satisfaction
• perform human resources functions for all 18 stores c recruit, hire, train, and evaluate the performance of personnel at all levels; establish incentive and staff retention plans
• cultivate key vendor relationships and oversee the flow of merchandise; maintain appropriate levels of stock in line with sales forecasts and special promotions
• conduct monthly store inspections to ensure adherence to corporate standards and policies; generate sales reports instrumental to senior management in assessing business performance

education                                           

studies towards bachelor of science in business management, kaplan university, davenport, ia         2008 c present

general studies, university of north dakota, grand forks, nd                                                               2000 c 2001

general studies, jamestown college, jamestown, nd                                                                           1999 c 2000

 

 

 

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hiring agent name

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company name

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dear__________________:

 

i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive sales management experience with a solid record of increasing sales, employee retention, customer satisfaction, and corporate profitability.  i excel at steering all aspects of daily operations for multiple locations, and am adept at facilitating staff development initiatives.  my dynamic leadership skills have consistently proven instrumental in my success at motivating sales teams to beat sales goals and provide exceptional customer service.  to complement this background, i am currently working towards my bachelor s degree in business management.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

yyyyyy x. yyyyyy