IT Management Professional eager to contribute extensive technical background and leadership talents toward supporting a dynamic employer in optimizing technological performance and competitive positioning.

 

 

         Dedicated, perceptive and visionary, offering outstanding capabilities in project management, information security, team leadership, and process improvements.

         Strategically analyze and align IT and business operations, and establish specific IT infrastructure standards and programs to optimize global effectiveness and relations.  

         Adept at quality assurance, application development and deployment, infrastructure support and management, and IT tactical and strategic design and engineering.

         Full life cycle project management proficiency with an emphasis in requirements gathering, strategy development, and systems analysis, design, and integration.

         Excel in change management, IT policy and procedure development, and identifying cost savings.

         Results-driven leader who effectively develops, motivates and leads top-performing personnel.

         Orchestrated major technology installations spanning 85,000+ desktops, 900+ servers, and 600+ locations worldwide.  

         Trained, developed, directed, and led engineering and installation teams in completing simultaneous large-scale projects within stringent timeline and budget parameters.

 

 

Expedia Inc. Bellevue, WA, 2007 to Present

Architect C Engineer

         Direct implementation of release management processes for Expedia s complex environment.

         Apply dynamic technical acumen toward designing, testing and deploying image builds and release updates, and resourcefully designed software license control system for enterprise applications to ensure consistent compliance.

         Spearheaded design and development of model office for efficiently testing image updates, computer certification, and application packaging practices.

         Demonstrate keen financial expertise in performing budgeting, forecasting, and staff compensation determinations. 

         Leverage proficiency in project management to support, expedite, and supervise IT initiatives from conceptual stages to final launch.

         Standardize policies and procedures to streamline technical documentation, development activities, and quality control/assurance.  

 

EDS / Weyerhaeuser, Federal Way, WA, 1996 to 2007

Project Team Manager / Solution Engineer

• Championed numerous process and technology enhancements which significantly improved daily operations and reduced operating costs.

 

Continued

 

 

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Professional Experience continued

 

• Recognized for consistently superior performance with awards such as:

o    Blue Diamond Team Award, 2005

o    Project Management Team Award, 2003 and 2004

o    SAP Engineering Team Award, 2003

o    Project Management Service Award, 1997, 1998 and 1999

o    Lead Engineering Award, 1997

         Navigated release management processes, exhibiting outstanding leadership talents in directing, motivating and mentoring deployment teams in installations of hardware and software.

         Slashed expenses by approximately $4M per image release and achieved 98% on-time delivery to all Weyerhaeuser s desktop and server systems via image builds, storage solutions, and critical patches.

         Formulated and implemented robust solutions for barcode, handheld, wearable and tablet computers, including WIFI, mobile, RFID, GIS and GPS systems. 

         Launched self-service solution for application delivery to successfully eliminate most manual software installations and reduce common costs from $190 per install to $17.

         Created comprehensive network and SMS solution simulating multiple production environments to improve testing of image updates, computer certification, and application packaging practices.

         Performed considerable project management tasks throughout the complete software development lifecycle, and exercised sharp attention to accuracy in performing financial planning, forecasting, and budget administration.

 

The General Electric Company, Seattle, WA,1989 to 1994

Computer Engineering, Production Supervisor, MSO

         Employed significant critical thinking capabilities to conduct financial analysis, perform reporting of corporate finances, and devise and monitor budgets for domestic and international projects.

         Selected and awarded as Production Manager of the Year in 1993 for displaying exceptional talents in staff supervision, management, compliance, policy and procedure development, and cost control.

         Supervised, directed, coached and mentored 100+ geographically-dispersed production associates and technical personnel.

         Formulated policies and procedures for production standardization, Lock Out, Tag Out and MSDS.

         Displayed extensive public speaking skills as Training Instructor for new computer systems and procedures for GE aircraft engine customers such as Boeing, American Airlines, and Southwest Airlines.

         Steered strict compliance with F.A.A. standards, Sigma Green Belt and GE corporate customer standards.

 

 

Ph.D., Engineering Management, Kennedy Western University, 2005

 

M.B.A., Information Systems and M.S.C.S. Computer Systems, City University, 1996   

 

B.S., Computer Science, Southern Illinois University, 1994

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Company

Address

City/State/Zip

 

Dear ______________:

 

Are you seeking a results-focused, solutions-oriented IT Management Executive to support your company in maximizing performance?  I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I offer exemplary academic credentials, and seasoned experience in driving technology-driven business solutions which streamline and expedite operations and capture measurable cost savings. I excel in project management, team building and leadership, software development, and IT architecture management.  I also possess first-rate communication skills vital to determining and responding to client needs and forging effective relationships worldwide.

 

As a member of your leadership team, I will consistently exhibit dedication to playing a large role in achieving and surpassing goals.  I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

Professional regards,

 

 

 

Yyyyyy x. yyyyyy