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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile business professional eager to contribute broad-scope management experience toward supporting a dynamic organization in maximizing bottom-line performance.
profile
- respected manager offering over 20 years diversified experience in a fortune 500 & 400 environment, including expertise within clerical operations, personnel supervision and customer service capacities.
- skilled in the rapid identification, analysis and cost-effective resolution of organizational issues.
- excel in recruiting, building and leading top-performing, client-focused personnel teams.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
- dynamic communication, presentation, problem solving, and relationship management skills.
professional experience
windows 98se, 2000pro, xphome/pro and nt server; microsoft office suite 2000/2003
norton & mcafee anti-virus, pc anywhere 9.0v, 9.2v,10.5v and 11.0v, remote desktop, and webex
router configurations for linksys, net gear, d-link, and westell.
professional experience
landstar systems, inc. 1998-present
pc helpdesk support specialist technician-consultant
- sharp business acumen and experienced in managing broad scope of operations, from providing software/hardware resolutions and resolving technical issues to software installation and
- actively utilized track-it to expedite daily work orders, ensuring quality customer service vital to sustaining and growing accounts.
- successfully train and support a broad range of external customers on freight bill software leads/ websites and internal customers on all microsoft software issues.
- strategically support agents with fb error reports and freight bill software leads for all technical problems.
hazardous materials compliance administrator
- drove the analysis of all regulatory documentation, ensuring compliance with hazmat standards.
- responsible for designing detailed reports/spreadsheets, producing status reports and operating a high-volume multi-line phone system in support of all compliance operations.
- daily reviewed 100 hazardous material waybills to maintain documentation in accordance with d.o.t. regulations.
- facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
safety department compliance administrator
- led the analysis and correction of compliance/ safety regulation documentation on behalf of the safety manager.
- spearhead a broad range of clerical operations, including billing reconciliation, maintaining contractor files, preparing paperwork, creating spreadsheets, and processing background checks.
barnett bank merchant services corporation 1993-1998
compliance control analyst/ point of sale technician ii/ switchboard operator/ commercial lead teller
winn dixie #161 1989-1993
assistant head bookkeeper/supervisor
professional education
bachelors degree in business name of school present
associates degree in business management name of school date
the national dean s list/ the chancellor s list, 2004-2005
business administration studies ▪ management and supervision training ▪ customer service training
diversity training ▪ telephone etiquette training ▪ conflict resolution training
certified notary agent: commission #dd084479 ▪ member; society for creative anachronism
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