profile of qualifications

 

ø  offering several years of experience in operations/business and executive/management support, with talent for strategically prioritizing, planning and managing projects/workflow to optimize productivity and efficiency in multi-task, time-sensitive environments

ø  well-versed in wide areas of office/business operations, from multi-line phone management, front desk reception, customer service, and public relations to  information systems maintenance, mail processing, bank deposit preparation,  inventory control, and light bookkeeping

ø  recently earned bachelor of science in statistics, with actuary credentialing in progress

ø  dynamic communication and interpersonal relation skills; bilingual fluency in english and spanish

ø  computer-savvy, with proficiency in ms word and excel, quickbooks, word processing, spreadsheet/report/presentation production and internet research

ø  quick study who rapidly masters new skills, knowledge and responsibilities

professional experience

               

secretary, p&w auto service                                                                                                       2008-2010    

  contributed sharp administrative support skills toward efficiently managing office operations ranging from inbound call handling/routing and assessment, light bookkeeping and information systems maintenance/filing to inventory control and special projects on management behalf

  maximized productivity and efficiency through proficient use of ms word and excel as well as quickbooks accounting software

 

operations assistant, uc riverside-tomas rivera library                                                        2007-2008

  demonstrated sharp business acumen in assisting with operations spanning phone management, reception, customer service, public relations, and inbound/outbound mail processing

  effectively compiled and produced quality communications and documents/reports using ms excel and word applications

 

receptionist/administrative assistant, teaze of california                                                      2005-2006      

  efficiently managed six-line phone system,  supporting executive staff as well as multiple company departments, with accountability for strategically screening calls/messages

  represented company in professional, positive manner in greeting and directing clients as well as delivering superior customer service

  facilitated office functions including outbound mail processing and ms word/excel project/ presentation production

 

secretary, the pasadena institute for relationships                                                                             2005      

  in addition to general office/secretarial responsibilities, managed company deposits, opened/closed client files and conducted internet research as well as performed light bookkeeping; productively used  quickbooks and excel and performed word processing

education

 

bachelor of science in statistics, university of california-riverside; 2010

 

  preparing for first actuarial test exam p