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0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
Telecommunications Specialist
Well-rounded and energetic individual with 30+ years experience seeks new
challenge and opportunity to apply consummate skills in Communication Services.
yyyyyy x. yyyyyy
Professional Profile
Escalate business development through innovative initiatives which increase productivity and revenue growth; consistently exceed goals and objectives
Organized and detail-oriented with extensive telecommunications experience; served as Customer Services Specialist, Lead Construction Technician, Communications Technician, Directory Assistance Operator, and Utility Clerk
Self-motivated with a strong analytical mind; expertise in phone installation and repair, and cable maintenance and troubleshooting
Demonstrate diagnostic and collaborative problem-solving skills; exhibit proficiency in translating individual needs into responsive, customized solutions
Dedicated team player with superior leadership qualities; supervise team members, manage scheduling, provide document management, inventory control, training, and positive motivation
Communicate technical and complex information easily and concisely; ensure exceptional customer service
Dedicated multi-tasker with diverse expertise; provide building maintenance and cleaning; experience in the food industry; notary public in Ohio; CPR certified
Proficient in computer/technical/equipment skills?
yyyyyy x. yyyyyy
Employment History
Lifetime Fitness ▪ Beachwood, OH 12/2009 C Present
Life Spa Coordinator 03/2010 C Present
Maximized efficiencies by directing guest services and providing excellent customer service
Dedicated team member who administered excellent technical support
Optimized office operations by performing diverse administrative tasks
Operations Staff Member 12/2009 C 03/2010
Boosted business productivity, cleanliness and safety; thoroughly cleaned gym equipment, floors, locker rooms, and restrooms
Key member who efficiently managed laundry services; washed, dried, and folding towels
Maintenance Contractor 06/2006 C 07/2010
Leonard Carr Law Offices ▪ Mayfield Heights, OH
Proficiently cleaned and conducted light maintenance for a three story office building
Maintenance Contractor 08/1999 C 06/2009
Lutheran High School East ▪ Cleveland Heights, OH
Effectively maintained cleanliness of classrooms, offices, and locker rooms
Conducted extensive floor care including stripping, waxing and buffing
Essential member who provided light maintenance; plumbing, locks, painting, and electrical tasks
AT&T ▪ Cleveland Heights, OH 05/1978 C 05/2008
Customer Services Specialist/Lead Construction Technician 00/2006 C 05/2008
Served as Temporary Supervisor; efficiently managed schedules and ensured timely completion of testing
Exhibited superior leadership qualities; served as Davar and U-Verse tester and trainer
Customer Services Specialist 00/1991 C 00/2006
Performed phone cable repair and replacement; splicing of 25 to 2400 pair
Conducted troubleshooting of ariel and underground cable
Demonstrated knowledge of various equipment including troubleshooting meters
Communications Technician 00/1986 C 00/1991
Launched installation and repair of commercial and residential phone services
yyyyyy x. yyyyyy
Previous Employment
Cafeteria Assistant/Cashier, Lutheran High School East ▪ Cleveland Heights, OH 10/2008 C 04/2009
Participated in inventory control, data management, and food preparation
Cook/Bartender/Server, Executive Caterers of Landerhaven ▪ Beachwood, OH 06/2007 C 09/2007
Positive team player who welcomed and served customers
Directory Assistance Operator/Utility Clerk/Records Retention Clerk/Mail Room 06/1978 C 09/1986
AT&T ▪ Cleveland Heights, OH
yyyyyy x. yyyyyy
Education and Professional Development
General Business Courses
Cleveland State University ▪ Cleveland, OH
Provide notary services for the state of Ohio
Cardiopulmonary Resuscitation (CPR) Certified
Automated External Defibrillator (AED) Certified
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [Telecommunications Specialist] within your organization. I bring 30+ years of valuable experience which makes me an excellent match for your advertised position.
You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in cable and communication equipment installation, maintenance and repair, troubleshooting, and exceptional customer service are some of my strengths.
I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs. Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. Thank you for your time and consideration.
Sincerely,
Willis See
Enclosure
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