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xxx-xxx-xxxx                                                                                      abc@xyz.com

 

Career Objective                                                                                            

Results-driven Regional/Territory Account Manager and Consultant eager to contribute expertise in business development, team building and relationship management toward actively supporting a progressive company in optimizing revenue performance

 

Profile                                                                                                              

Ø  Offer progressive experience in account and operations management, with comprehensive background in Distribution, Manufacturing, Marketing and Retail.

Ø  Extensive experience in both inside and outside sales on a national and international basis.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

 

Key Achievements                                                                                            

Ø  Recognized for achieving and maintaining the Top Performer position in team at Spatial Re-Engineering Consultants. 

Ø  Consistently increase new business at Spatial Re-Engineering Consultants as well as effectively retain existing accounts.

Ø  Earned a reputation as a valuable and cooperative coworker by being fair, honest, and willing to help others when needed at Princess Cruises/Blue Ensign.

 

Areas of Expertise                                                                                         

Territory Growth/Development                Team Builder/Leader                  Long-term Client Retention

Excellent Rapport Building                     Sales and Market Analysis         B2B and Corporate Expertise

Technical Aptitude                                 Prospecting and Closing           Multi-Channel Knowledge

 

Professional Experience                                                                               

Spatial Re-Engineering Consultants LLC - Orange, CA                                                     2005-Present

Account Manager/BI Consultant

  Contribute dynamic leadership skills in managing accounts throughout the United States and Canada.

  Maintain full accountability for Geo-Demographic Consulting, utilizing databases such as Experian, AGS, Acxiom, MRI, Simons and Nielson on a national and international basis.

  Proficiently oversee and maintain existing accounts, with strong focus on increasing revenue by adding new accounts.

  Apply industry expertise and strong communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and training/supporting clients on all bases of demographic analysis and marketing utilization.

  Successfully maximize each sale through effective consultative selling; identify and evaluate client needs on a daily basis.

  Efficiently plan and coordinate workflow and assign projects to optimize utilization of human capital and operational resources.

 

Verizon Wireless - City of Industry, CA                                                                           2004-2005 

Assistant Retail Manager

  Proactively built and established key relationships; liaised effectively with customers, management, and staff.

  Successfully develop revenue channels by proactively conferring with clients to assess and define future product/service needs.

  Effectively managed numerous responsibilities simultaneously and gained the ability to master and integrate all aspects of business operations, demonstrating exceptional project management and organization skills in achieving operational goals and timelines.

 

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Diedrich Coffee - Irvine, CA                                                                                           2002

Assistant Retail Manager

  Cost-effectively allocated, administered and controlled finances on a daily basis.  

  Spearheaded diverse administrative activities ranging from recordkeeping and promoting productive operations to policies/procedures development and workflow planning, with strong focus on optimizing productivity and efficiency.

  Successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

Princess Cruises/ Blue Ensign - Cape Town, South Africa                                                2000-2001

Shipboard Staff

  Exhibited solid interpersonal relation and customer service talents in assisting customers with inquiries and provided all pertinent information.

  Efficiently implemented and enforced all company safety programs, ensuring strict compliance by employees and customers.

  Acquired valuable knowledge and experience of large-scale Hospitality Industry and the United States Health and Safety requirements.

 

Gatwick Van Services - Fellbridge/ Crawley, United Kingdom                                           1998-2000

Logistics Specialist

  Conducted comprehensive review and analysis of customs and transportation regulations in coordinating logistics and administration control, as well as airport freight pickup and delivery.

  Innovatively designed and launched targeted marketing plans to enhance public relations, utilizing data capturing and market research.

 

Hume Park Sport & Recreation Club - Port Elizabeth, South Africa                                   1992-1997

Assistant General Manager

  Directly steered hotel and restaurant properties and facilities.

  Resourcefully created and developed staffing plans, work schedules, budgets, and time lines.

  Actively supported and facilitated events planning, business marketing and advertising, along with accounting, training and scheduling.

 

Education & Professional Training                                                            

Master s Degree in Industrial Psychology - Trinity University & College (London, UK), 2001

Bachelor s Degree in Clinical Psychology - Trinity University & College (London, UK), 2000

Certificate in Mechanical Engineering - Russell Rd. Technical College (Port Elizabeth, South Africa), 1992

Certificate in Architecture and Construction - Newton Technical High School (Port Elizabeth, South Africa), 1989

Computer Studies - A+, MCSE - SEA College of Business and Technology (Brea, CA), 2005

 

 

 

 

 

 

 

 

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Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by my career background, I have extensive experience in account and operations management and business development.  To complement my experience, I offer a Master s Degree in Industrial Psychology.

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

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