Dedicated Sales Manager eager to contribute exceptional relationship-building and leadership talents toward actively collaborating with a dynamic organization in maximizing bottom-line performance.

 

 

        Excel in sales/district leadership with proficiency in P&L, customer relations and retention, and formulating policies and procedures which increase productivity, service levels, and client satisfaction.

        Continuously evaluate business/regional operations to determine and optimize fiscal performance, sustainability, and competitive positioning.

        Harness positive energy to build productive teams, elevate morale, and steer personnel to attain or exceed assigned targets.   

        Appreciated for strong communication skills, longevity, a solid work ethic, and superior capabilities in staff training and coaching.    

        Skillfully anticipate, plan, and respond accordingly to constantly shifting business priorities.

        Actively explore and uncover industry trends to plan strategies, win new accounts, and drive business growth. 

        Proactively expedite projects to accomplish company s financial, sales, and operational goals.

        Effectively balance competing demands and facilitate cooperative efforts among multiple departments.

 

 

Olympic Airlines, 1973 to 2010

District Sales Manager            (1996 to 2010)

         Spearheaded sales operations spanning 11-state region and applied dynamic leadership talents toward supervising and managing administrative staff, ticket agents, reservations agents, and sales representatives.

         Leveraged considerable employee relations expertise to conduct staff performance evaluations, provide coaching and conflict resolution, and administer training.

         Orchestrate innovative sales promotions to advance passenger and cargo revenue growth.

         Monitor and assess impact of advertising campaigns on local sales market area,  and provide recommendations to enhance market reach and response.

         Motivate and empower staff to meet or surpass sales quotas.

         Oversee customer and public relations requiring superior problem solving, interpersonal, and communication skills.

 

Continued

 

 

 

 

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Professional Experience continued

 

         Exercised strong organizational skills to prepare and submit monthly statistics, activity reports, financial budgets, and expense reports to headquarters.

 

Government Affairs Liaison

         Held accountability for filling all slots for JFK , ORD (O Hare) and BOS (Boston Logan) airports.

         Compiled and submitted reports for DBC (denied boarding compensation) and company s flight insurance to DOT and FAA.

         Reliably secured clearances for special/VIP flights involving DOT, FAA, INS, USDA, DHS, USAF and USA State Department.

 

Sales Representative        (1988 to 1996)

         Drove business growth within six-state territory for passenger and cargo by soliciting and establishing rapport with travel agents, religious institutions (ethnic and non-ethnic), schools, universities, Embassies and other transportation companies.

         Consistently assessed market conditions and maintained strong relationships with various community leaders to maximize airline awareness.

         Generated and forwarded regular reports indicating business development statistics.

         Consistently exceeded assigned revenue targets during tenure and ranked #1 in passenger/cargo sales.

         Prior roles included Reservations and Administrative roles.

 

 

Graduate of Grace Downs Aviation & Business Academy, Glen Cove, NY

 

 

Fluent in Greek and English