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career objective
results-driven manager eager to contribute dynamic business development, customer service, team building, and operational oversight skills toward supporting the employer in optimizing performance
profile
ø offer 18 years of progressive sales and management experience with expertise in new car sales, business development, marketing and promotions, account servicing, risk assessment, and quality assurance
ø solid record of building and leading highly productive support teams in providing excellent customer service, resulting in increased revenues, expanded market share, and excellent levels of client satisfaction
ø proficiently monitor and analyze data; compile and produce detailed financial and performance reports instrumental to assessing business performance
ø sharp business acumen and experienced in managing broad scope of operations; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø effectively identify and capitalize on opportunities to penetrate and develop markets; develop and implement highly successful advertising campaigns
ø dynamic communication, presentation, negotiation, and relationship management skills
ø proactive team player equally effective in independent and collaborative environments
professional experience
momentum jaguar/ volvo/ porsche/ land rover, houston, tx 2007 c present
new car sales associate
momentum volkswagen, houston, tx 2004 c 2007
new car general sales manager
clear lake volkswagen, houston, tx 2001 c 2004
general sales manager
momentum volkswagen/ audi, houston, tx 1990 c 2001
general sales manager
~ key achievements ~
- consistently ranked as top producer; demonstrated ability to succeed despite unstable market conditions
- in recognition of superior performance and leadership qualities, rapidly promoted from sales associate position to steer dealership operations at momentum volkswagen; improved sales standings to achieve second place citywide
- recognized for attaining outstanding customer satisfaction ratings; cultivated large, diverse network of repeat and referral buyers
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