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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

objective

solutions-focused network administrator eager to contribute technical expertise as well as dynamic project management and business analysis skills toward actively supporting the employer in optimizing operational performance.

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career profile

ø cisco certified network associate (ccna).

ø over 13 years of it experience with defense contractors and the u.s. air force.

ø expertise in assuming comprehensive management of advanced network systems.

ø skilled in the network/system design, planning, configuration and maintenance.

ø knowledgeable in unix, dos, windows and macintosh platforms.

ø familiarity with snmp monitoring for cisco, tac-swacaa infrastructure and routers/switches.

ø skilled consultant and advisor.

ø proven testing and troubleshooting capacity.

ø record of progression to positions of increasing authority and responsibility.

ø strong focus on exceptional customer service, quality and meeting organizational objectives.

ø effectively interact with diverse groups and professionals at all levels.

ø well-organized multi-tasker with strong detail orientation.

ø adept in aligning it contributions with organizational objectives.

ø college-level electronics and computer science studies.


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professional experience

itt systems, baghdad, iraq                                                                                                      2007 c present

network administrator

         recruited to design detailed procedures/documentation for network system maintenance.

         perform scheduled network maintenance for multi-server/multi-platform network and provide network administration on uniplexed information and computing system (unix), dos/windows and macintosh platforms.

         efficiently support networking protocols and maintain network operating systems/hardware to approved levels.

         launched/support lan/wan communications, e-mail services, systems and network security.

         effectively apply patches/updates to networked application software.

         implement configuration/implementation of cisco routers/switches at noc and remote sites throughout iraq.

         ensure upgrade of network devices as necessary.

         fielded 20 new nodes for remote sites with cisco routers (3800 and 2800 models) and switches (3750 model) while decommissioning obsolescent equipment. 

         perform snmp monitoring via cisco works for ios upgrades and bandwidth utilization connectivity issues between locations throughout tac-swacaa infrastructure.

         successfully installed baseline configuration for instant availability and proper placement in specific vlans for both data and voice applications.

 

disa/booz allen hamilton/c4 planning solutions, llc, baghdad, iraq                                             2006 - 2007

content delivery and discovery support administrator

         retained to deliver on-site operational support to forward/deployed users of the secret internet protocol network (siprnet) and joint worldwide intelligence communications system (jwics) with cd&d capabilities.

         supported military personnel in detailed planning/support for network configuration/coordination for delivery and discovery of cd&d products.

         directed operational integration of content staging (cs) and net-centric enterprise services (nces) in support of the u.s. coalition force land component commander's (uscflcc) mission.

         initiated on-site planning, installation, testing and sustainment of existing and new services.

         facilitated training and system demonstrations.  

         authored reports, evaluations and operational documents.

         covered diagnosis of system issues including implementing solutions.

         assumed duties for investigating, troubleshooting and restoring cd&d operability.

 

yyyyyy x. yyyyyy, page two

 

lmr (logistics management resources),

arsams (army reserve storage and maintenance system), location                                             2004 - 2006

systems administrator\business process reengineer

         tasked with maintenance/configuration of local and network servers.

         conducted testing of army software systems to ensure proper functionality.

         provided support for united states army's reserve storage servers and computers.

         delivered desktop support for army's support technicians and managers. 

         contributed to development/delivery of fleet management system (flms). 

         designed software requirement definition documents.

         key contributor for process review (ipr) and update of briefing materials.

         originated software design documents (sdd), test plans and detailed test plans (dtp).

         supported qa by testing multiple database builds and documenting results.  

 

lmr/sra, arng (army national guard), location                                                                                     2004

sustaining engineer

         assigned to build, configure, test and troubleshoot three network servers and domain controllers.

         installed necessary server programs and assured functionality.

         ensured multiple army sites properly migrated to active directory environment.

         built microsoft exchange server training classroom for engineers to complete training requirements.  

 

staffing alternatives\digitalnet\fbi trilogy, location                                                                        2002 - 2004

it analyst (2003-2004)

data specialist (2002-2003)

         tasked to deploy, configure and assure connectivity of computer desktop systems.

         configured entire classified lan and troubleshot as needed.

         played key role in configuration/set-up of cisco routers for network connectivity.

         also patched digital fiber optic cables to appropriate hubs and switches.                 

 

sprint-ion solutions center, atlanta, ga                                                                                                   2001

network operations specialist

         hired to provide tier 1 evel customer support including determining problem level and routing to fix agencies.

         successfully resolved customer issues through remote testing and problem solving on dsl lines. 

         drove daily troubleshooting of sprint-ion s high-speed data and voice lines.  

         configured customer pcs for use with sprint lan/wans.

 

video networks, alpharetta, ga                                                                                                               2001

network operations specialist/database/system administrator

         involved in configuring, repairing and troubleshooting system problems on high speed t-1 and t-3 (ds1) and (ds3) data and telecommunications circuits.

         effectively troubleshot lan/wan infrastructure covering issue identification, developing constructive solutions and recommending specific action.

 

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earlier background

during 1996 c 2000, served as computer & switching system maintenance technician /advisor, united states air force, schriever afb, co.  in this assignment, built outstanding configuration troubleshooting, repair and maintenance skills on t-1 and t-3 (ds1 and ds3) data and telecommunications systems.  additional abilities with united states air forces alert system, security systems such as network encryption devices, one way ethernet, and firewalls and use of unix, sun solaris, and microsoft windows nt/98 operating systems.

 

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education

air force community college

electronics and computer science studies

 

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