career objective                              

results-driven test engineer eager to contribute technical expertise as well as strong project management and

communication skills toward actively supporting the employer in improving product quality, functionality, and cost

profile                                                

ø  offer numerous years of progressive test engineering experience, with expertise in manual and automated testing, debugging and issue resolution, quality assurance, and technical support

ø  solid record of boosting performance of hardware and software systems and components by defining requirements, building test cases and test plans, and analyzing results; successfully manage key projects from conception through completion

ø  maintain open lines of communication with management to facilitate client-focused, service-oriented environment; assess and respond to individual needs and consistently exceed client expectations

ø  demonstrated ability to train and lead top-performing internal and outsourced support teams

ø  implement iso 9000 and six sigma methodologies to streamline processes, improve quality, and lower operating costs

ø  dynamic organization, prioritization and time management skills; continually achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

unix ~ ms office suite (word, excel, powerpoint, access, outlook) ~ c++ ~ vb ~ oracle ~ quick test professional~ mercury quality center

professional experience                

houghton publishing, boston, ma                                                                                                         2009 c 2010

software test engineer

• conducted detailed review and analysis of system requirement specifications (srs), functional requirement specifications (frs) and software design documents (sdd) to create comprehensive testing plans, including test cases, traceability matrices, test analysis reports (tar), and automated functionality and interface testing for applications
• developed gui, text, and xml checkpoints to validate the data and parameterize scripts; additionally collaborated on complex sql queries for backend testing and verification/validation of database record updates, inserts, and deletions
• proactively reported and verified bugs, teamed with business analysts and software developers to resolve technical issues, and participated in interdisciplinary problem-solving meetings
• worked closely with qa manager to develop responsibility matrices for team members

 

teradyne inc., north reading, ma                                                                                                          1997 c 2009

test engineer

• applied depth of knowledge in multiple platforms towards performing statistical analysis and troubleshooting procedures on a5xx, catalyst, tiger, and j750 systems and components
• served on continuous learning committee; assisted in ongoing technical training programs and provided phone- and web-based technical support to it teams in china, japan, and india
• selected to lead quality improvement teams utilizing proprietary total quality management tools; additionally implemented 7-step and 9-step procedures to produce standardized solutions
• ensured compliance with iso standards for test equipment and coordinated calibration

education                                           

wentworth institute of technology, boston, ma                                                                                     1995                 

bachelor of science in computer engineering technology

 

~ professional development & training ~

six sigma yellow belt ~ iso awareness ~ tqm concept ~ rpd ~ esd ~ chemical-lead safety oracle ~ electrical safe work ~ personal protective equipment ~ lockout-tag out ~ info security awareness ~ evacuation and fire prevention, meetings management ~ making the right choices ~ sexual harassment awareness