Dedicated IT Professional & Instructor eager to contribute extensive training, troubleshooting and leadership talents toward collaborating with a dynamic employer in achieving objectives.

 

 

         Active Top Secret Security Clearance.

         Proficient in developing, maintaining and managing LAN and WAN configuration.

         Excel in instructional design, classroom facilitation, technical training, and resource coordination.

         Strong project management, communication, team-building, and presentation skills; keen ability to adapt content and delivery approach to various audiences.  

         Skilled at designing, developing, and precisely aligning training strategies with specific business needs, assessing and monitoring effectiveness, and implementing modifications as necessary.

         Able to perform a broad scope of IT functions spanning infrastructure design, risk analysis and assessments, hardware /software installation and configuration, network diagnostics and administration, security auditing, and vulnerability assessments.

         Adept at network performance tuning and optimization and applying disaster recovery strategies and contingency plans to safeguard business-critical information.

         Possess superior problem solving, communication, prioritization, and multi-tasking capabilities.

 

 

CACI, Ashburn, VA, 2006 to Present

Lead Technical Instructor & Cisco Certified Systems Instructor

• Apply sharp leadership expertise toward developing and administering complex training programs inclusive of training manuals, demonstration models, reference materials, and visual aides.
• Analyze and precisely identify program needs, obtain relevant technical data, and deliver training courses both onsite and offsite featuring lectures and hands-on sessions where applicable.
• Prepare students for CCNA credential by covering extensive material encompassing switching operations, TCP/IP, VLANs, IP subnetting, remote access, frame relay, ISDN configuration, etc.
• Actively support Pioneer and the pTerex technologies.  

 

CECOM IT4 FMD, Fort Gordon, GA, 2005 to 2006

IT Instructor  

         Expertly planned, scheduled and delivered IT instruction on behalf of Communications Electronics Command Information Technology Four Force Modernization Division.

         Educated White House Communication Agency (WHCA) personnel and soldiers supporting Joint Nodal Network in deployment and administration of Cisco AVVID Call Manager and Call Manager Express.

         Demonstrated outstanding presentation skills in training WHCA in full-scope networking from routing and configurations, to IP addressing, ISDN, and EIGRP (Enhanced Interior Gateway Routing Protocol).

         Created and delivered classes in basic and advanced network training to soldiers of tactical units to deploy and implement comprehensive networks and Cisco AVVID/Call Manager/Call Manager Express.

         Designed up-to-date Cisco Call Manager/Call Manager Express training materials for future use.

         Administered CCNA preparatory training to soldiers and Department of Defense (DoD) civilians.

         Exercised strong diagnostic talents to swiftly repair laptops and Cisco devices used for training.

 

Continued

 

 

 

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Professional Experience continued

USA Meddac, Fort Campbell, Kentucky, 2002 to 2005

Administration Manager

• Leveraged considerable troubleshooting capabilities to reliably provide crucial technical assistance for Communications Electronics Command Logistics Assistance Representative (CECOM LAR).  
• Analyzed and administered tactical networks consisting of SIPER's and NIPER's nets including 2600 and 3600 series routers, PIX Firewall, 2900 series Catalyst Switches and Promina 400 systems. 
• Provided comprehensive training in NetScreen Firewall configuration including Virtual Private Networks (VPNs).  
• Established effective rapport with 101^st Air Assault Unit, essential to successfully training soldiers in Cisco CallManager 4.0, CallManager Cluster, and Cisco IP phones.  
• Optimized data flow by implementing Quality-of-Service (QoS) within data networks to support Voice Over IP (VoIP).

716^th Military Police Battalion, Fort Bliss, Texas, 1999 to 2002

Information Management Officer

• Championed efforts to achieve and maintain 100% accreditation of all Garrison Installation Chaplains Department's automation systems.
• Analyzed and determined data processing needs of clients to prepare and project-manage implementation of electronic data processing system.
• Decisively oversaw layout and installation of new systems, modified exiting systems, and advised customers in proper maintenance procedures to ensure business continuity. 
• Trained and instructed end users, and defined clear procedures for computer system installation, testing and programming.
• Documented computer security details, emergency procedures, and system test results.  

 

 

Cisco Certified Systems Instructor (CCSI), 2007 (current)

Cisco Certified Network Professional (CCNP), 2004 (current)

Cisco Certified Network Associate (CCNA), 2004 (current)

ITIL Foundation Certified, 2007

Multi-Protocol Label Switching Training, Global Knowledge, 2007

A+ Hardware and Software, 2005

NetScreen Training, CECOM, 2005

Basic and Advanced Routing, CECOM, 2005

Information Systems Security, Defense Information Systems Agency,1999

Instructor Trainer Certification, 1997

 

 

Army Commendation Medal (5)                                                  Army Achievement Medal (1)  

Professional Development Medal (1)                                          Good Conduct Medal (3)