yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicator • administrative professional • clerical manager

productive, quality-oriented healthcare administrative eager to contribute exceptional program coordination, healthcare management and organizational skills toward optimizing operations of a progressive organization.

profile

 

offer solid and progressive healthcare management experience, including expertise in clerical operations, administrative functions and healthcare program organization. demonstrate strong abilities in handling multiple duties simultaneously, meeting tight deadlines and working in a fast-paced professional environment. capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone. proven ability to maintain the highest levels of confidentiality and uphold a professional standard of ethics.

 

spc training/qs9000               medical practice terminology

microsoft office suite          access medical terminology

medical reporting                  health care finance

health care records             electronic filing

type 55 wpm                            diagnostic/procedural coding

core competencies

 

customer service:

• provide individualized consultation to potential clients, educating them of company products, services and customized plans.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
• effectively identified and capitalized on opportunities to penetrate and develop new markets.

• facilitated productive client relationships to achieve customer satisfaction and boost bottom-line profitability.

 

administrative support:

• strategically scheduled high-volume appointments to maximize use of time and resources while meeting client needs.
• managed a broad range of clerical operations, including handling high-volume phone lines, filing and database maintenance.
• developed and maintained detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

professional experience

 

cadence industries                                                                                                                                1988-2005

quality technician, 1992-2005

• spearhead operations to design and revise operator work instruction manuals and resolve issues on products.
• responsible for performing spc data requirements and color/weight checks on products produced.
• efficiently train employees in qs900 while administering monthly audits of qs900 required standards.

facilitator, 1990-1992

• successfully managed a broad range of operations, from inspecting parts produced, training operators and spc weights to parts measurement, operators relieve, and team meeting facilitation.

material handler, 1989-1990

• effectively supervised safe and accurate loading of specific material, including troubleshooting material feed system, replacing packaging and performing frequent inventories.

press operator, 1988-1989

• consistently handled all inspection, trimming, torching, and packing of products produced.

 

professional experience

 

c. s mott community college flint, mi                                                                                                   may, 2009

associate of applied science in business health services management

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

dynamic communicator • administrative professional • clerical manager

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a healthcare administration capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in program coordination, medical business management and administrative support. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my employees and patients. to complement this background, i offer dynamic communication, presentation, negotiation, and relationship development skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy