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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

tel: (xxx-xxx-xxxx /  ( xxx-xxx-xxxx

e-mail address: abc@xyz.com

objective

 

bilingual (spanish/english) administrative professional eager to contribute significant customer relations, clerical, and organizational expertise toward supporting a dynamic company in optimizing performance and productivity.

key qualifications

 

         strong communication, interpersonal, problem solving, and relationship-building skills.

         excel in operating and maintaining office equipment and technology encompassing copiers, printers, fax machines, calculators, desktop computers, and microsoft office software.

         deliver courteous and attentive service to customers to maximize satisfaction and retention.  

         easily adapt to different roles, responsibilities, technologies/software, and environments.

         perform effectively under pressure; gracefully balance multiple priorities.

         self-directed and dependable; able to work autonomously without supervision.

         demonstrate initiative by creating and executing administrative procedures to eliminate redundancy, streamline and expedite daily activities, and minimize expenses.

         adeptness in inventory control, data entry, file maintenance, expense reporting, budget tracking, human resources support, purchasing, and event planning and coordination.  

professional experience

 

iglesia la nueva jerusalen a/g, haines city, fl, 1996 to 2002

pastor secretary

         merged dynamic multi-tasking and planning expertise to coordinate pastoral agenda, church itinerary, and community activities such as health fair, summer school,  activities for elders,  and lunches on special holidays.

         maintained archives and membership directory, controlled and monitored inventory, purchased office supplies, published weekly newsletter, and compiled data for preparation of financial reports.

         planned and orchestrated conferences, banquets and conventions, overseeing all site negotiations, travel, accommodations, and event promotion; steered cohesive efforts among all event personnel involved.

         interviewed, evaluated and selected personnel, exhibiting outstanding leadership attributes.

 

vistana resort, lake buena vista, fl, 1990 to 1995

inventory clerk

  • played a pivotal role in driving and optimizing inventory management functions by preparing weekly report, maintaining files, performing data entry, and completing purchase requisitions.
  • expeditiously received, examined, verified and documented incoming merchandise or material.
  • consistently ensured 100% guest satisfaction by delivering superlative service, swiftly resolving issues or complaints, and responding to inquiries.
  • drew upon strong time management skills to prepare and process 250+ orders per day.

 

earlier experience includes customer service role for first bank puerto rico, visa & mastercard department, san juan, puerto rico, 1986 to 1989.

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