yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

productive, quality-oriented office professional eager to contribute exceptional business support, project management and interpersonal relation skills toward optimizing operations of a progressive organization.

profile

 

• talented professional offering over 10 years of solid and progressive experience supporting high-level professionals in music entertainment, medical/veterinary and retail fields.
• in depth background in client-focused industries focused on delivering world class customer service.
• consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• proven ability to maintain the highest levels of confidentiality and upholding the ethical standards of the profession.
• dynamic communication, organization, problem solving, and relationship management skills.
• technically proficient in microsoft office suite, access, right track, mas 200, and navision.

 

professional experience

 

self employed creature comforts                                                                                              2008-present

• consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.

 

manager/contract administrator compass productions d/b/a somerset entertainment, inc.            2006-2008

• sharp business acumen and experienced in managing all project operations, from researching writer/publishing ownership and negotiating music rights to obtaining legal credits from licensors and issued contracts.
• responsible for handling payments, ordering office supplies and facilitating communication between parties.

 

certified veterinary technician plymouth heights animal hospital                                                       2002-2006

• efficiently handled all administrative support functions, from answering phone line and scheduling appointments to entering medical/chart data and maintaining detailed records.
• facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

                                                                             

music licensing manager k-tel international, inc.                                                                            1996-2001

• directly supported vp and director of business affairs in all office operations, including organizing production process, negotiating licensing costs and proofing/editing product packaging.
• actively facilitated productive communication between corporate and accounts, ensuring compliance with product-release deadlines.

 

professional education

 

associates of science in veterinary technology argosy university                                                           2002

 

bachelor of arts in communications augsburg college                                                                             1993