yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                    (xxx-xxx-xxxx [h]              (xxx-xxx-xxxx [c]

                                                                                                                                               abc@xyz.com

objective

productive, quality-oriented management professional eager to contribute exceptional office operations, hr, project administration and interpersonal relation skills toward optimizing operations of a progressive organization.

 

career profile

ø  associates in business administration.

ø  upcoming bachelor of business management.

ø  over 17 years of management, customer relations and human resource experience.

ø  expertise in daily operations, corporate office administration and information management.

ø  knowledgeable in corporate bookkeeping, procurement and personnel documentation.

ø  outstanding communications and presentation skills.

ø  proficient in advanced software applications.

ø  experienced in payroll, policy/procedures and staff annual performance reviews.

ø  skilled in process improvement.

ø  comprehensive grasp of business management.

ø  strong capacity in scheduling, planning and meeting/conference coordination.

ø  focus on productivity enhancement and meaningful cost control.

ø  record of progression to assignments of increasing authority and responsibility. 

ø  well-organized multi-tasker with strong detail orientation.

 

professional experience

crescent hotels & resorts, fairfax, va                                                                                       2006 c present

office manager/executive assistant to ceo

       manage administrative staff for corporate office including, but not limited to, the management of the day-to-day operations.

       assess and organize office operations and procedures and coordinate hr function.

       direct personnel, it operations, corporate bookkeeping, supply procurement and general administration.

       facilitate departmental activities.

       plan and identify administrative goals, objectives and systems.

       conduct payroll operations for corporate office including adjustments/terminations.

       originate administrative staff performance reviews.

       orchestrate internal/external meetings and conferences for executive personnel.

       play key role in development of corporate powerpoint presentations for internal/external purposes.

       serve as first point-of-contact/support for senior management and field employees.

       manage multiple calendars and arrange travel.

       spearheaded successful design and relocation of corporate office from 1,300 sq. feet to 4,900 sq. feet.

       deliver support to outside counsel concerning property liquor licenses.

       tasked with tracking/filing of annual reports in 19 states.

       track, control and renew permits/licenses for 44 properties.

       developed and manage organizational intranet site.

       researched, designed and launched portfolio going green initiative.

       evaluate and approve expense reports.

       facilitate all facets of annual general manager conference and holiday party.

 

- continued -

 

 

yyyyyy x. yyyyyy

page two

 

ecron corporation, mclean, va                                                                                                 2005 c 2006

human resources manager/office manager

       retained to direct human resources and office management functions.

       aided market research for new business.

       helped originate corporate documents.

       served as secretary (officer) of corporation.

       achieved compliance with federal/state licensing requirements.

 

wave crest laboratories, dulles, va                                                                                            2001 - 2004

manager, human resources/administration (2002-2004)

       hired to manage administrative and hr departments.

       led staff of five administrative and hr personnel.

       originated and executed hhuman resource plans/procedures.

       directed all department activities, developed objectives and systems.

       launched and annually updated corporate-wide compensation programs including annual salary surveys.

       initiated well-received compensation structure.

       upgraded performance evaluation program.

       improved job description process.

       developed and implemented personnel policies and procedures.

       authored handbook policies/procedures.

       championed critical process improvements that slashed operational costs.

       recruited all exempt and non-exempt personnel, students and temporary employees.

       ensured professional employee relations, outplacement counseling and exit interviews.

 

office manager/executive assistant to president (2001-2002)

       effectively assessed and organized office operations, bookkeeping, payroll, personnel, it, procurement and clerical services.

       developed resources for timely and efficient workflow.

       initiated correspondence procedures and style practices.

 

earlier background

prior to 2001, served as: legal assistant, winstar telecommunications, inc., tysons, va; legal secretary, miles & stockbridge, tysons, va; and legal secretary, lytal & reiter, west palm beach, fl.  in these assignments, built outstanding administrative, organizational, executive support, documentation, systems and problem-solving skill sets.

 

education

strayer university

associates, business administration

bachelor of business management, winter 2010

 

george mason university, human resource management certification, 2004

society of human resource, hr generalist certification, 2003

legal career institute, certified legal assistant, 1989

 

professional affiliations

society for human resource professionals

national notary association

national association of legal assistants

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                    (xxx-xxx-xxxx [h]              (xxx-xxx-xxxx [c]

                                                                                                                                               abc@xyz.com

 

 

cover letter text

 

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in an operations management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include an associates in business administration, an upcoming bsba and over 17 years of successful management/human resources experience. to complement this background, i possess demonstrated expertise in daily operations management, executive support, hr, it, recruitment, policy/procedures, employee relations, compensation, cost control and benefits, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

attachment