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yyyyyy x. yyyyyy

 

xxx-xxx-xxxx
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

professional objective

 

enthusiastic customer service specialist eager to offer high-volume client relations, team training / development, operations support, and workflow prioritization experience toward maximizing a progressive employer s success.

 

profile of qualifications

 

         top performer who excels at supporting business productivity, company well-being, and client satisfaction.

         integral leader who interfaces with all business representatives, vendors, and clients through to executive level.

         out-of-the-box thinker who plans, prioritizes, and manages tasks within fast-paced, high-pressure environments.

         ambitious self-starter who offers superior attention-to-detail and sharp analytical abilities toward achieving goals.

 

key areas of expertise

 

customer / client services                                             workflow prioritization                                              communications

team building / leadership                                           graphic design / corrections                                    vendor relations

strategic analysis / planning                                          high-volume call management                                 operations management

 

professional synopsis

 

atlantic press, inc., bedford park, il                                                                                                                                          2000 c 2011

 

photo imaging manager (2005 c 2011)

         utilized broad scope of industry and professional services knowledge toward promoting a seamless operational process via participation in weekly production meetings designed to organize project workflow among a fast-paced environment.

         contributed solid leadership talents toward managing a top-performing photo department staff.

 

prepress artist (2000 c 2005)

         demonstrated innovative creative skills toward designing and correcting ad layouts, commercial logos, and ad backgrounds, along with retouching and color correcting product photographs to prepare for 4-color printing.

         interfaced among diverse clientele and vendors to request samples of products and artwork for ads.

 

chicago board options exchange, chicago, il                                                                                                                           1997 c 1999

 

investor services representative lead

         applied dynamic communication and interpersonal relations abilities toward liaising among a high-volume of walk-in, internet, and telephone customers, including promptly and efficiently handling 100+ calls daily.

         planned and prioritized team workflow to maximize use of resources and meet targeted service objectives.

         selected to create unique graphic design materials for the exchange s 25th anniversary celebration based on a results-driven perception of organizational missions and goals.

 

additional administrative assistant, quote reporter, & equity & index price report roles held prior to 1997

 

education & technical summary

 

associate of arts in advertising design                                                                                                               american academy of art

graphic design program (completed)                                                                                                                  eastern illinois university

continuing art & digital imaging courses                                                                                                         governors state university

 

microsoft office • microsoft windows xp / vista • mac os 9 / x • adobe creative suite • quarkxpress

multi-ad creator • painter • heidelberg linocolor • fetch • efi logic • jetbase 3.1 (image database)

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