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yyyyyy x. yyyyyy

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results-driven hr consultant and master of hr management candidate eager to offer high-volume employee / labor relations, strategic analysis / planning, policy / procedure development, process improvement, and regulatory compliance experience toward optimizing an employer s business success.



profile of qualifications


         top performer who makes decisions to reflect positively on business efficiency and employee satisfaction, along with supporting quality staff recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.

         ambitious self-starter who demonstrates expertise in labor relations, contract interpretation, and grievances in a labor management partnership (lmp) environment, and contributes knowledge of federal and state employment law.

         out-of-the-box thinker who excels at conceptualizing, creating, and implementing solutions-focused programming, including developing valuable partnerships while overseeing key initiatives in coordination with multiple stakeholders.

         integral leader who offers skills in policy / procedure development, training programming, and regulatory compliance.



key areas of expertise


employee relations                 new hire orientations             regulatory compliance                 start-up operations

employee recruitment            benefits administration          labor / employment law             hr consulting services

training / development          procedure development          strategic analysis / planning       union negotiations / relations



career highlights


         developed and delivered training, performance management, and corrective actions in alignment with operational and departmental strategies which was instrumental in increasing people pulse internal employee survey results.

         increased customer services satisfaction 3% by promptly responding to all inquiries within a 24-hour timeframe.

         successfully investigated 100% of both informal and formal compliance complaints to optimize business success.

         created solutions-focused strategies with stakeholders to meet and / or exceed service area objectives.

         implemented methods to encourage uhw union to re-enter the lmp.

         designed and delivered neo presentations to 500+ new employees.



professional synopsis


kaiser permanente regional offices, oakland, ca                                                                                                       2006 c present


human resources generalist employee labor relations (2007 c present)

         utilize broad scope of industry knowledge to consult among 1,000+ client groups on labor / employee relations, eeo, aap, diversity, and disability and compensation, including ensuring hr-based compliance with regulatory standards.

         develop and deliver stakeholder training, along with directing step 2 and issue resolution / corrective action (irca) grievances, and participating in labor management partnerships for post-acute care and regional offices.

         provide targeted consultations for management teams who supervise union members (local 29 and seiu uhw).


human resources service center liaison / consultant (2006 c 2007)

         drove business success by providing consultative services for a human resources service center (hrsc) on the regional implementation of peoplesoft 8.8 platform (my hr), including applying diverse hr knowledge, judgment, and initiative to promptly resolve escalated customer inquiries and guarantee seamless administrative processes.

         delivered trends analysis, interpretation alternatives, and support to assigned service areas in valuable partnership with legal, hrsc, executive-level management, and other hr teams regarding business needs, process flows, and risk.

         participated in my hr training modules and delivery systems development for implementation of procedural guidance, along with monitoring hr and business processes to maintain consistency in application, minimize liability, and assure compliance with federal and state legislation.


woodberry events, inc., city, state                                                                                                                                                     2004


human resources manager / facility manager

         strategically steered the development of an integral hr department to support successful event management start-up operations, including drafting key policies and procedures, handling benefits administration, supervising administrative teams, managing h1b visas, conducting training of new hires, and delivering staff reviews.


text box: kimberly l. mcleod, sphr


resume • page two

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professional synopsis (continued)


berkeley heartlab, inc., city, state                                                                                                                                        2000 c 2004


human resources manager / facility manager

         applied dynamic leadership talents toward developing and managing the start-up bio-tech company s first hr department, including initiating all employee programs, training curriculums, salary compensation, performance evaluation, and benefits administration processes, as well as providing independent advisement on core hr issues.


additional management & administrative support roles held prior to 2000



education & certifications


master of human resources management (projected december 2010)                                               golden gate university

bachelor of science in human resources management (cum laude)                                                            devry university


graduate certificate in human resources management                                                                       golden gate university

senior professional human resources certification (sphr)                                society of human resources management



professional affiliations


society of human resources management (since 2010) • nchra (since 2008)

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