molly west

 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

executive profile

results-driven executive eager to contribute over 20 years expertise in business development, performance enhancements, and market analysis & penetration, toward actively collaborating with a dynamic organization in maximizing bottom-line revenue.   

key qualifications

  new business growth

  operational analysis

  training & development

  project management

  plan specifications

  public relations

  financial analysis

  strategic partnerships

  client relationships

  technology integration

• marketing methodologies

  client loyalty programs

  efficiency best practices

  multiple party negotiations

  efficiency best practices

functional

competencies

key achievements

ø  play vital role in sustaining and growing business by delivering world-class customer service in consulting on and promptly responding to client requests.

ø  designs and executes business development opportunities through relevant market research as well as organizational collaborations. 

ø  employs extensive knowledge of technology systems and processes to drive business and efficiency of operations through integration efforts. 

ø  successfully coordinate professional efforts with other factions for the purposes of research and development opportunities and knowledge sharing in order to increase long term viability of operations. 

ø  communicate information to individuals and groups; deliver presentations suited to the characteristics and needs of the audience. clearly and concisely convey written information orally or in writing to individuals or groups to ensure information is conveyed appropriately.

ø  uses knowledge of markets to effectively introduce products and services.

ø  actively participates on sales and operational task forces to ensure efficacy in both areas.

ø  works to standardize cross-departmental protocols between operations and sales in order to break down silo mentality and cross-functional environments.

ø  strategically diversifies revenue streams and grows sales by expanding primary service lines into new markets.

ø  embraces corporate culture and actively promotes and leads company initiatives.

ø  recipient of numerous awards:  inaugural award, rookie of the year award, positive thinkers award as well as numerous sales level achievement awards. 

ø  achieved immediate high client satisfaction scores through creative programs designed to increase loyalty and retention while simultaneously keeping incurred client costs minimal.

ø  effectively managed program sales volume of $2.0 billion while achieving savings of $222 million over 8 years.  

ø  led extensive projects with $50+mm budgets and completed these assignments on time and at or below budget.   

ø  developed and implemented best practices and automation models to drive growth of group buys from 5 to 40 programs per year. 

ø  reduced distribution processing time from several weeks to several days and significantly enhanced reporting and analysis capabilities.

professional career

path

earlier experience

education

interiors by decorating den franchise                                                                2006-2009

position: owner / operator

successful franchise owner of interior design and furnishings company serving san diego north county residential clients. 

  primary responsibilities included development of new business as well as execution of strategic initiatives to drive profits and financial viability. 

  performed comprehensive and holistic business processes and procedures, including; marketing, sales, design, bookkeeping, supplier development and coordination of trades. 

access computer applications consultant                                                      2006-2009

position: independent contractor

  primary responsibilities included acting as principal developer and strategic thinker related to numerous key processes, including;

  development and maintenance of microsoft access computer applications for numerous clients. 

  utilized rapid development process, determined client requirements, built applications, tested, launched trained end users and iteratively augmented systems to incorporate new functionality in phased releases. 

  gained extensive expertise in complex financial systems for budgeting, equity tracking, surveying and specialized project management.

premier, inc.                                                                                                            1993-2005

position: director, second sourcing

  primary responsibilities included negotiations, group purchasing, membership management, and data management.

  developed and managed second sourcing projects to negotiate purchase of capital equipment for participating healthcare institutions.

  engaged closely with hospitals, suppliers, and staff to locate and assess numerous business opportunities as well as developed project requirements, conducted plans and product initiatives and strategized and consulted with stakeholders to produce outcomes as measurable savings to buyers and increased sales volume to sellers.

  developed telesales operation to support customer engagement.

  trained and supervised staff of 6 direct reports.

  developed annual programs plans and was accountable for achievement of sales, savings and revenue targets.

  developed data management system to manage shareholder capital accounts and distributions.

n construction development specialist, gascon mar

n administration & customer service specialist, rgc

n purchasing agent, syncor international

n extensive on the job cross-functional training for 20+ years.

n in-depth research regarding numerous subjects related to business and finance.

n invested in several business seminars and training courses. 

n continuous expansion of knowledge base through observation, hands on training, and working within numerous departments.