Manager ~ Supervisor

yyyyyy x. yyyyyy

Ø  Results-driven leader offering 20 years of top-performing management experience in all aspects of retail operations

Ø  Proficiently drive multiple facets of business ranging from human resources, sales and customer service to merchandising, inventory control, safety, and regulatory compliance

Ø  Consistently steer operations to optimize bottom-line performance through effective development and implementation of proactive policies, procedures, processes, and operational systems

Ø  Successfully hire, train and direct top-performing management and support teams committed to delivering superior customer service

Ø  Strategically coordinate and schedule employees to maximize use of resources and control labor costs while meeting operational goals

yyyyyy x. yyyyyy

Front End Manager, Fiesta Mart, Inc-Austin/Waco, TX                                      January 2001-Present

Effectively steer full-scope Front End operations of busy store, with responsibility for directly leading 75 staff as well as indirectly overseeing 300 support team members; accountability spans hiring, training and scheduling of personnel, labor/cost controls, customer service, and total opening/closing of store

Actively collaborate with cross-functional department managers to maximize operational performance and promote a positive working environment

Have concurrently served as Store Safety Manager for 4 years, with strong focus on partnering with management and peers to optimize safety of both customers and employees; facilitate training and follow-up testing, evaluate employee conformance and ensure OSHA regulatory compliance

Flow Team Merchandise Leader, Target Stores-Round Rock, TX        August 1998-December 2000

Strategically planned and coordinated logistics for efficient movement of merchandise from wareroom to sales floor and oversaw proper product placement; additionally controlled inventory

Contributed sharp leadership skills toward mentoring and supervising clerks

yyyyyy x. yyyyyy

Southwest Texas State University-San Marcos, TX
Austin Community College-Austin, TX

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a Management/Supervisory     capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I have built a successful, progressive career in the retail industry, with approximately 20 years of solid management and supervisory experience.  I have successfully steered all areas of operations, from staffing, training, scheduling, and supervision of management and support personnel to customer service, inventory control, merchandising, and safety/OSHA compliance.  My talent for decisively and strategically planning and facilitating broad-scope operations has consistently translated to increased productivity, efficiency and profitability for my employers.

 

As a key staff member, you will find that I am positioned to deliver immediate and long-term results and committed to supporting you in not only achieving but surpassing your goals.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Moses Acosta