yyyyyy x. yyyyyy
senior level business development executive
highly regarded senior level sales business development professional with a track record of driving exceptional sales and revenue results. reputation for delivering world-class customer service and exceeding goals for customer retention and satisfaction. proven ability to maintain balanced sales and drive growth. seeking a position where i can lead the operation to exceptional growth through, customer relationship building, process improvement and strategic planning. seeking an employment opportunity that will allow me to utilize my knowledge of the european and asian banking markets, as well as my strong ability to build relationships with affluent multicultural clients.
w develop and cultivate trusting business partner relationships with clients, gained reputation as a knowledgeable representative with unquestionable integrity and the client s best interest at heart.
w member of the indian and persian association of long island; gained a significant client following among members of the persian and indian communities.
w produce exceptional results with tenacity, self-confidence, and an ethical character that elicits respect.
w dedicated to driving employee development efforts to maximize performance; deliver extensive product cross-training instruction to maximize sales opportunities.
w identify and develop high-potential candidates resulting in high performance teams with ownership and accountability; respected as a motivational leader with an open-door management style and proponent of empowerment and accountability.
w accountable in a high-profile executive role, overcome complex business challenges and make high-stakes decisions within fast-paced, high-pressure environment using experience-backed judgment, innovation, strong work ethic and integrity.
w fluent in persian, urdu, hindi and punjabi .
w consumer and business lending
w high volume revenue creation
w double digit profit & growth
w solid customer acquisition
w team building and mentoring
w business continuity management
w superior communications and closing skills
w manage change processes
w hr initiatives & succession planning
w strategic planning
w create employee loyalty
w customer focused sales processes
jpmorgan chase bank , greenvale, ny (2006 to 2009) - vice president/branch manager
w provided leadership for a high profile multi-cultural business operation in an affluent area; grew branch operations to generating over $50mm in consumer and commercial deposits, and $11mm in consumer loans in the first 3 months.
w maintained the overall mission and vision of the organization by creating internal and external alliances to provide support to the branch.
w expected and received that the branch delivered a world-class customer service experience for all clients; consistently ranked at 100% in customer satisfaction indicators.
w focused, decisive and straightforward; established clear initiatives, identify and improve critical processes to maximize results.
w created and implemented a highly effective customer retention plan; gain significant referral and repeat business, and drive profitability by profiling client needs and cross selling bank products.
w received the 2008 consumer banking manager for operations excellence and led staff to receive president s club honors.
washington mutual bank, merrick, ny (2002 to 2006) - vice president/financial center manager
w led business development efforts to secure $40mm in consumer and business loans, and provided leadership and oversight for 2 financial center operations, one of the only managers companywide to do so.
w recognized for achieving the highest sales records in the company s history; received 100% customer service satisfaction audit scores.
w led a significant increase in the business account base for both centers, generating over $5mm in new business.
w assembled, trained and mentored a high performance sales team; created a culture of empowerment and accountability, and provided ongoing performance development opportunities.
w led staff to the front line and production club honors.
apple bank for savings , carle place, ny (1996 to 2002)
vice president/branch manager
w lead business development and operations strategies for a retail bank branch; grew deposit base from $61mm to $118mm (78%) and generated $8mm in new real estate loans .
w consistently exceeded sales and profit expectations and received recognition for superiority in developing new accounts, sales revenue and deposit base increase.
w ensured that top-notch employee development opportunities were readily available for all staff; provided hands on and created a culture of continuous learning to drive performance goals through coaching, guidance and staff motivation.
w formulated and establish procedures facilitating peak operating efficiencies, cost effectiveness, employee morale and clear communications style.
national westminster bancorp, n.a. (1993 to 1996)
assistant treasurer/associate manager
w selected by senior management to drive an increase in sales results and customer satisfaction indicators for the branch; instrumental in securing significant sales dollars and decreasing employee turnover from 22% to 5%.
w grew customer deposits from $57mm to over $97mm within 2 years and ranked #1 in branch sales out of 66 locations.
w created and implemented a highly effective sales campaign that targeted accounts in the medical industry, resulting in the capture of $2.6mm in new business.
w drove all goals for operations, including strategic direction, expense management, profitability, marketing, sales, human resources, regulatory compliance, internal controls and operations execution.
w integral member of the acquisition trouble shooting team that provided guidance and direction for operations initiatives during and after a merger.
reliance federal savings bank, garden city, ny (1990 to 1993)
assistant manager (1991 to 1993)
w gained promotion to assistant manger position; led day to day business operations for a busy retail banking location, ensured compliance with corporate initiatives for customer service, financial reporting, employee development and cash flow monitoring.
staff accountant (1990 to 1991)
w prepared annual budgets, reconciled bank statements and managed all ap/ar processing.
institute of management studies, india - bachelor of commerce and accounting
city business college, london , england - mba - marketing
yyyyyy x. yyyyyy
<hiring contact name>
<city, st zip>
dear mr./ms. ____:
as a highly successful sales and operations leader, i am confident that i have the characteristics you are seeking in a candidate for the position of <position here>. i have enclosed my resume for your review and believe you will find that my track record of driving aggressive sales strategies will be a perfect fit for <organization here>. after reading the requirements for the position of <position here>, i see that you are seeking someone with the ability to <something from the ad here>. i am well versed in <correlation here> and know that i could be an integral member of your team.
i have led underperforming operations to exceed sales expectations and my reputation for leading multi-unit operations to maximized performance is well earned. i am an award winning sales leader with the ability to drive growth, and my dedication to employee development is a reflection of my success. i am interested in exploring opportunities in the us and abroad, and welcome the opportunity to travel or relocate.
i am certain after reviewing my qualifications that you will want to speak with me further, and as a proven leader, i believe it would be mutually beneficial for us to meet. i will call next week to inquire about the possibility of meeting to discuss your organization s goals and how i can help you meet them.
thank you for your time and consideration.
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