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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Tel: 0000 xxxxxx xxxx , xxxx , xxxxx 0000056
Abc@xyz.com
Highly experienced and dedicated General Sales Manager eager to contribute extensive automotive industry background and staff leadership talents toward supporting a dynamic dealership in optimizing bottom-line performance.
Qualifications Profile
Excel in assessing inventory needs, sourcing cars, directing and motivating sales professionals, and driving efficient dealership operations.
Consummate sales trainer with advanced closing skills and strengths in deal structuring.
Actively analyze competitive activity and products, new/emerging models, and market conditions to plan strategies, effectively promote products, and consistently achieve aggressive sales targets.
Adept at inventory control inclusive of ordering units from factory, forecasting sales and budgets, and coordinating marketing and advertising efforts.
Solid experience as an F&I (Finance & Insurance) Manager; well-versed in financing and leasing procedures, trends, challenges and issues.
Proficiency in ADP and Reynolds & Reynolds software.
Professional Experience
Cherry Hill Jeep Kia Mitsubishi Suzuki, Cherry Hill, NJ, 2008 to 2010
General Sales Manager
- Spearheaded sales of all new and used vehicles, oversaw inventory merchandising, monitored customer satisfaction, and directed up to 12 sales representatives, four managers, and five service and lot personnel.
- Interviewed, hired, trained, mentored, coached and motivated sales staff to achieve or exceed monthly targets.
- Negotiated and finalized all deals, expertly sourcing and obtaining bank approvals in high volume atmosphere including significant sub-prime business.
- Successfully increased new and used volume and elevated CSI (Customer Satisfaction Index).
- Drastically reduced aged inventory by 30% in five weeks.
Key Automotive Group, Riverside, NJ, 2007 to 2008
Owner / General Manager
- Researched, evaluated and decisively purchased quality vehicles from auctions and wholesalers.
- Drove highly efficient sales and purchasing activities through strategic use of Internet channels.
Ford City, Bordentown, NJ, 2005 to 2007
General Manager / Partner
- Directed daily dealership operations exhibiting particular talents in deal structuring, supervising Service department, and monitoring wholesale used cars.
- Recruited, hired, developed and trained sales staff in use of 10-step selling system.
- Championed efforts to boost CSI scores in both Sales and Service departments.
- Proactively identified and eliminated aged inventory to improve cash flow.
Continued
Yyyyyy x. yyyyyy ~ Page 2 of 2
Professional Experience continued
Burlington Mitsubishi, Burlington, NJ, 2001 to 2005
General Sales Manager
- Steered dealership operations for new start-up franchise with full accountability for staffing, training, deal management, contract administration, and customer relations.
- Standardized processes and procedures to significantly increase customer satisfaction.
- Orchestrated critical business decisions and actions to lead store to rank as #1 in zone.
- Secured average gross profit of $3500-4000 per car.
- Inspired and supported sales staff in signing an average of 75 new and 10 used cars per month.
- Realized net income of $1M at end of 1st year.
Brad Benson Mitsubishi/Hyundai, Monmouth Junction, NJ, 2000 to 2001
General Sales Manager
- Applied seasoned industry experience, leadership capabilities, and management acumen toward facilitating sales of new and used vehicles, managing Finance department, and consistently ensuring top-notch showroom condition.
- Considerably enhanced sales operations and set record for excellent gross profit by teaching staff more effective closing techniques.
- Devised schedules for 25 personnel and provided exemplary mentoring to three sales managers.
Dodge City, Burlington, NJ, 1994 to 2000
General Sales Manager
- Proficiently trained, managed and motivated 20 employees in selling new and used vehicles, exercising broad range of team-building techniques to elevate morale, productivity, and cooperation.
- Concurrently managed Finance department, effectively achieving and maintaining average gross profit of $4,000 per car.
- Minimized inventory levels while ranking as #1 Dodge dealer in South/Central New Jersey.
- Led dealership to earn recognition as most profitable Dodge dealer nationwide for two consecutive years.
Rosenthal Nissan / Mazda Tyson s Corner, VA, 1988 to 1994
Sales Representative / Sales Manager / General Sales Manager
- Steadily advanced throughout a series of promotions to direct operations for high-volume store selling up to 700 units per month.
- Administered and processed all sales contracts with a keen eye on profit maximization.
- Reviewed prospects loan applications, assessed creditworthiness, and explored payment options.
- Fostered, nurtured and maintained strong working relationships with financial institutions.
- Extensively delivered training to sales employees and appreciated for exceptional problem solving and negotiating expertise.
- Consistently exceeded corporate and dealer sales goal expectations.
- Led Rosenthal Mazda to rank as #1 Mazda nationwide in 1993.
Education & Professional Development
Bachelor of Science Degree, Miami University, Oxford, Ohio
Completed extensive auto-industry sales and management training including Pat Ryan Finance & Insurance School, Chicago, IL
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