career profile

 

offer more than 7 years experience in research roles for academic and retail environments. analyze market trends to deliver large amounts of data to client companies using it to improve operations, staff productivity, or product acquisition methods.  possess ability to edit in apa, mla, gpo, ap and chicago citation styles. experienced with academic and npo publication layouts. technically proficient in ms office suite, corel word perfect, tci inventory management systems, and soft grocer ordering and inventory systems. desire to transition back into a research, data analyst, or editing position.

professional experience

 

gerson lehrman group, austin, tx                                                                           2007-present

consultant

     conduct market research and communicate data to clients in the grocery and consumer goods industry.

     manage multiple research projects involving data sensitivity to ensure completion by deadline.

     partner with industry consultants to provide corporate clients with valid constructive criticism.

 

harris teeter, ashburn, va                                                                                          2007-present

grocery manager

     spearhead business development with superior customer service, staff management, and inventory control.

     assess viable product options to acquire grocery items at the store level for optimal profitability.

     oversee distribution and usage of limited labor hours in accordance with current business trends.

     assists with conducting training and development programs for all new associates.

     devise innovative merchandising displays to effectively build sales for specific products.

 

econo foods, iron mountain, mi                                                                                    2005-2007

second assistant manager

     conceptualized and implemented a new training program for all new grocery and customer service associates.

     led training and coaching initiatives for all new grocery assistants.

     resolved outstanding customer services issues and complaints in a timely manner.

     oversaw inter-departmental operations and ensured operational projects were completed on time and within budget. 

 

rex radio & television, iron mountain, mi                                                                   2005

assistant store manager

     assessed optimal resolutions for all customer relations issues and complaints to attain repeat business.

     directed logistics in collaboration with repair companies to drive quality service initiatives and gain higher rates of customer satisfaction.

     ensured monthly sales goals were met by coaching and managing a team of salespersons.

     assisted upper management with supervision of daily operations.

 

 

cors, itasca, il                                                                                                                                 2004

corporate researcher

     performed recruitment and operations research to identify areas of improvement or provide new methods possessing strong results for client companies.

     managed project, operational performance, and staff productivity data for client companies.

     collaborated with customer service and sales teams to ensure quality service met or exceeded customer and client expectations.

 

western illinois university, macomb, il                                                                     2003-2004

research assistant

     led a team of student researchers to carry out research projects as directed by faculty in the criminal justice department.

     collaborated with criminal justice professionals to ensure article submissions were accurate and received by deadline.

     served as content editor for the state of illinois professional law enforcement journal, forum.

education

 

western illinois university, master of science in labor and economics

northern michigan university, bachelor of science in history

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a research or data analyst capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include more than 7 years experience in research roles for retail clients and academic departments. throughout these experiences, i have identified pivotal market trends for clients to maximize operational efficiency and staff performance.  

 

some key responsibilities include:

     assess viable product options to acquire grocery items at the store level for optimal profitability.

     performed recruitment and operations research to identify areas of improvement or provide new methods possessing strong results for client companies.

     led a team of student researchers to carry out research projects as directed by faculty in the criminal justice department.

 

to complement this background, i offer  a master s of science degree with an emphasis in labor and economics.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

matthew hummel