career objective                              

patient-focused rn eager to contribute strong organizational, team leadership, and project management skills toward continuing to support the busy ccu in optimizing operational and bottom-line performance in line with the mission and values of luther midelfort and the mayo health system

profile                                                

ø  offer numerous years of progressive nursing, supervisory, and staff education experience, with expertise in critical care, practical experience with state-of-the-art equipment, and solid academic background in business management

ø  develop and implement highly effective professional development initiatives that improve and standardize quality of care across all departments

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; build, train, and lead top-performing support teams

ø  proactively collaborate with multi-disciplinary teams and community resources to optimize provision of patient care

ø  dynamic communication and listening skills crucial to building productive patient and employee relations; research and resolve any complaints

ø  ensure compliance with established protocol/policies/procedures and regulatory standards

ø  proficient in facilitating physician orders, conducting diagnostic and therapeutic procedures, coordinating and interpreting diagnostic/lab tests, defining appropriate treatment plans and interventions, monitoring status, maintaining detailed records/charts, providing patient/family education, and discharge planning

 

~ key achievements ~

• serve on multiple committees, including the safety committee and numerous quality improvement committees; chair nursing supervisors committee and hospital-wife supervisors committee
• collaborated in the interviewing and hiring process for new unit personnel during major growth phase
• established interdisciplinary project teams to resolve common issues; assisted with completing a jcaho survey
• played an integral role in developing standardized processes for working with chapter 521 patients at risk of injuring themselves; created systems for assessing patient mental conditions in the ccu and er, designing individualized monitoring plans, and removing possibly dangerously equipment

education                                           

bachelor of science in management, university of phoenix                                                                                    2008

associate of science in nursing, chippewa valley technical college, eau claire, wi

professional experience                

supervisor c critical care unit, luther midelfort, eau claire, wi                                                               1986 c present

• oversee a broad range of administrative and supervisory functions for approximately 80 nurses on 26-bed critical care unit providing specialized care for patients with cardiac, surgical, neurosurgical, trauma and other critical medical needs
• work with cross-functional support teams to assess patient needs and determine appropriate plans of care
• analyze and adjust nurse schedules to achieve optimal patient/nurse ratio and acuity-based staffing levels
• proactively monitor all aspects of ccu operations, identify and address issues and areas for improvement, and anticipate short- and long-term needs of unit
• plan, coordinate, and facilitate unit, hospital, and system-wide meetings and to discuss organizational performance; develop meeting agendas and arrange for special guest speakers
• serve as key point of contact for patients, physicians, and other personnel with questions and complaints regarding ccu; efficiently investigate and resolve issues
• provide peer evaluations and annual performance reviews for nursing staff and unit coordinators; process timecards and assist with administrative matters

 

~ additional experience ~

registered nurse, osseo medical center, osseo, wi                                                                                    1980 c 1986

 

 

 

date

 

 

 

hiring contact name

title

luther midelfort c mayo health system

0000 xxxxxx xxxx , xxxx , xxxxx 00000-5270

 

dear__________________:

 

i am currently seeking a challenging career opportunity as the director of the critical care unit and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include 24 years of continuous service within the ccu at luther midelfort.   i have effectively applied my skills and knowledge toward steering the unit through major transitions and rapid expansion, and am adept at coordinating communication, education, and procedural initiatives.  my hands-on nursing background, supervisory experience, and business management training have consistently proven instrumental in my ability to successfully at develop and implement strategies to increase the quality of patient care through process improvements and standardizations.  to complement this background, i hold an active wisconsin rn license and recently completed a bachelor s degree in management. 

 

in the role of director, you will find me to be committed to establishing clearly defined roles and performance expectations for supervisors and nurses.  i am confident that i could be a valuable asset to the leadership team, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy