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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
experienced restaurant professional offering dynamic management and operations skills eager to contribute to the success of a progressive organization as an assistant manager or waiter.
career profile
ø over nine years of business experience in variety of restaurant operations, staff leadership, personnel training, sales and customer service roles.
ø currently enrolled in bachelor of science in hotel and restaurant program at university of houston s conrad hilton college of hotel and restaurant management.
ø have served in training and mentoring roles for co-workers, introducing new servers to important areas of restaurant management.
ø additionally, was charged with responsibility for opening and closing unit on a daily basis and handled multitude financial transaction and payroll responsibilities.
ø in various assignments, served as waiter, bartender and buffet cook, developing exemplary customer service skill sets, with a particular focus on supporting excellent communication interaction with customer base.
ø servsafe certified.
ø tasked with recruitment and retention responsibilities for local fraternity chapter.
ø involved in community volunteer activities with p.a.l.s. organization in support of troubled children.
military experience
united states air force 2006 - present
military security
served as security response leader during volunteer deployment to manas transit center, kyrgyzstan, in support of operation enduring freedom.
multi-faceted airman who serves as a peer role model; specifically chosen to provide special aircraft security during visits from dignitaries.
professional experience
el toros 2006
waiter & trainer
trained new serving personnel and managed opening and closing duties as well as operations.
developed in-depth appreciation for food service and restaurant operations.
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yyyyyy x. yyyyyy
page two
prot g marketing 2006
sales & marketing representative
delivered presentations to numerous potential clients, developing and employing basic sales and negotiation techniques.
acquired and honed capabilities in interfacing with diverse groups of individuals.
zachry contractors 2006
carpenter helper
fabricated scaffolding and welded various structures using mig and stick techniques.
learned fundamentals of carpentry, problem-solving and group coordination.
red lobster 2005 - 2006
waiter
served food to patrons, operated cash register and strengthened communications skills.
black eyed pea 2004 - 2005
waiter & bartender
processed money from servers at end of shifts and mastered bar and sales techniques.
three ps in a pod 2002 - 2004
buffet cook
key holder overseeing opening and closing of restaurant, payroll processing and leadership of up to five employees.
developed strong capabilities of performing under intense pressure.
education
university of houston, conrad hilton college of hotel and restaurant management, houston, tx
currently pursuing bachelor of science degree in hotel & restaurant management, expected graduation may 2012
dean s list, fall 2009
united states air force
airman leadership school
brazosport community college
general studies
montgomery junior college
general studies
other activities
p.a.l.s. (peer assistance and leadership) working with troubled children; organized school conferences with p.a.l.s.; additionally, distributed food to needy individuals.
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