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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx or xxx-xxx-xxxx
Abc@xyz.com
Career Objective
Hospitality Industry Specialist with expertise in Banquet/Event Coordination eager to support
a progressive organization seeking a results-driven leader and collaborative team player
Hotels ~ Resorts ~ Conventions ~ Fine Dining Establishments ~ VIP Services
Qualifications Profile
Offering 16 years experience in strategically planning, coordinating and steering banquet operations and events focused on driving revenue growth and delivering world-class guest/client services ♦ Proficient in managing banquets/events from setup through breakdown ♦ Excel in training, directing and leading high-performance teams as well as facilitating collaboration with cross-functional departments ♦ Strategically schedule/coordinate staff and manage projects to maximize use of resources, meet critical timelines, control costs, and boost bottom-line profits ♦ Expertly consult with clients to identify and address needs, present recommendations and ensure contractual compliance; client-focused and service-oriented, with commitment to satisfaction ♦ Technology-savvy, with skills including Delphi, Micros, MS Word, and Excel
Ø In recognition of dynamic leadership skills, selected to serve as Acting Banquet Manager since 2008
Ø Successfully planned, coordinated and managed Intercontinental Hotel s 2009 Super Bowl Team Event and Party hosting 3.2K guests
Ø Twice-nominated Associate of the Month; 2009
Ø Associate of the Month; 2005 and 2008
Ø Two-time recipient of Spirit to Serve Award; 2004 and 2006
Ø Earned 10-Year Service Recognition Award; 2003
Career Track
Intercontinental Hotel - Tampa, FL 2008-Present
Senior Banquet Convention Services Set up Supervisor/Acting Banquet Manager
Effectively schedule and direct 6-member team in full-scope event operations; includes ongoing on-the-job training and development of staff
Actively consult with clients to review banquet orders, achieve contractual agreement and maximize satisfaction
Spearhead room setups for multiple events encompassing 22K sq. ft. of meeting space
Proficiently control labor costs, bar consumption and beverage inventory to optimize profits
Renaissance Vinoy Resort Golf Club - St. Petersburg, FL 1993-2007
Senior Banquet Captain (1997-2007)
Banquet Captain (1995-1997); Server (1993-1995)
Concurrently planned, coordinated and oversaw multiple banquet events, from setup through breakdown; assigned and supervised banquet captains, servers and bartenders and orchestrated workflow to maximize efficiency and productivity while maintaining high quality standards
Organized and chaired staff meetings targeted toward communicating event plans and coordinating collaboration between food production, food service and bartending staff
Prior Background
Lead Server-Fine Dining Restaurant, Royal Caribbean International Cruise Line - Miami, FL
Provided VIP passenger and Captain services, with accountability for new hire training
Education & Professional Development
Graduate, Marriott Hotel Management Training Program; 2006
AS, Tourism Hotel Management, Antalya Hotel Restaurant Management School-Antalya, Turkey
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx or xxx-xxx-xxxx
Abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity and am interested in being considered for the (INSERT TITLE OF POSITION) position currently available with your organization. To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.
As demonstrated, I offer approximately 16 years' progressive experience in Banquet Services ad Event Coordination, promoting to positions of increasing responsibility encompassing full-scope banquet management, from setup through breakdown. I am highly effective in meeting client/guest expectations, controlling costs, training and directing dynamic teams, and simultaneously steering multiple events as well as maximizing productivity, efficiency and profitability. Complementing this, I hold a degree in Tourism Hotel Management and successfully completed an intensive Marriott Hotel Management Training Program.
As an employee, you will find me to be a performance-driven leader prepared to deliver immediate and long-term results as a member of your team. I am confident that I could be a valuable asset to your operations, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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