yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

solutions-focused professional specializing in administrative operations, data / records management, client relations, strategic planning, and business communications eager to offer proven experience toward maximizing an employer s success.

 

profile of qualifications

 

         top-performer who makes decisions to reflect positively on business productivity, organizational well-being, and client satisfaction, along with contributing experience in handling high-volume administrative processes for up to 40 case loads at one time.

         excellent communicator who seamlessly interfaces with all levels of business representatives and clientele to include working with all populations types (i.e. teens, adults, incarcerated, probationers, hiv-positive, mental health sufferers, substance abusers.)

         integral leader who plans, prioritizes, and manages multiple administrative tasks within fast-paced, deadline-driven environments, as well as organizing and managing meetings with families, facilities management, and public-sector officials (i.e. judges).

         ambitious self-starter who demonstrates strong problem-solving and analytical abilities within high-pressure crisis situations.

         fluent in english and albanian.

 

professional synopsis

 

child protective specialist

 

         applied dynamic administrative support talents toward coordinating child protective services to include evaluating individual risk, completing safety / service plan assessments, filing court-ordered petitions, and initiating investigations / interventions as required.

         expertly interviewed children, parents / caretakers, alleged subjects, physicians, neighbors, relatives, and school officials regarding allegations of abuse and / or neglect, along with participating in supervisory / managerial reviews and child stats in selective cases.

         optimized data management practices via solid recordkeeping of case confirmations within high-volume connections program.

 

case manager

 

         drove programs success by conducting all prospect applicant assessments and interviews for admissions, along with supporting new residents with comprehensive housing issues; reviewing occupancy documents; and assisting with key document obtainment.

         ensured adherence to strict compliance regulations for a better place s funding sources (i.e. hpd, hasa, aids institute) to include facilitating psycho-social assessments, preparing service / discharge plans, and maintaining contacts with hasa case managers.

         drafted and disseminated letters, proof of residency, and documentation for resident-specific entitlements and services, as well as assisting individuals with obtaining diverse amenities, creating monthly events calendars, and maintaining accurate resident files.

 

probation officer / case manager

 

         utilized broad scope of industry and professional services knowledge to conduct in-home / on-site visits with youths and families to include developing individualized care / safety / crisis plans; integrating plan goals with facility treatments; and monitoring progress.

         contributed superior communication and organizational skills toward preparing court reports, attending court hearings, presenting plans for review to case management supervisory teams, and conducting targeted meetings with youths / families on a daily basis.

 

juvenile probation officer

 

         conducted investigations and prepared recommendation reports for the sentencing of juveniles to include examining violations and implementing appropriate alternatives / sanctions, as well as referring juveniles to outside agencies (i.e. drug treatment facilities).

         participated in weekly supervision meetings with youths, parents, and treatment staff, and maintained detailed case records.

 

additional job history

 

albanian interpreter, executive language services, inc., franklin, mi                                                                             2004 c 2008

victims advocate / homicide unit, wayne county prosecutor s office, detroit, mi                                                                2004

 

education, licensure & technical summary

 

bachelor of arts in political science                                                                                                                   university of michigan

health & life insurance license                                                                                                                                  state of new york

 

microsoft windows 2000 / xp • microsoft office suite • spss • connections • airs • awards • data entry • billing