Yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

 

Results-driven, solutions-focused Senior IT Professional eager to contribute technical expertise as well as effective project administration and client relationship management skills toward supporting the employer in maximizing performance.

 

 

• Extensive experience in leading and participating in critical projects focused on innovative information technology and end-user solutions.

         Produced $23M+ in software solutions and services revenue for Logica and assisted peers in successfully meeting their sales targets exceeding $30M.

         Served as Bid Manager and Sales Manager on Logica customer proposals for opportunities ranging from $100K to $10M+.

         Project-managed integration, installation and deployment of Work Management and Automated Mapping/Facilities Management systems to enhance service to electric and gas customers spanning a 15,000 square mile territory.

         Accurately converted data and created batch interfaces for external banking interactions to install new shareholder record management system, significantly enhancing organizing of critical data for Illinois Power.

• Actively support and drive company business and profit growth by delivering superlative client service and ensuring 100% satisfaction.
• Excel in forging, nurturing and maintaining cohesive and collaborative relationships across the organization.  
• Resourceful and highly analytical with polished organizational, decision-making, problem solving, and customer relations talents.

 

 

Logica, Houston, Texas, 1996 to 2009

Senior Solution Director      (2005 to 2009)

Solution Sales                      (1999 to 2005)

Systems Analyst                  (1996 to 1999)

         Steadily advanced through series of promotions based on exceptional performance.

         Spearheaded numerous consulting engagements with customers such as Dominion, Southwest Gas, CPS of San Antonio, and Washington Gas.

 

Continued

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

 

Professional Experience continued

 

         Demonstrated proficiency in requirements clarification, business case development, solution configuration, post-implementation evaluation and upgrade preparation assessments.

         Authored and presented papers at several industry conferences, exhibiting outstanding public speaking abilities, self-confidence, and technical expertise.

         Played a key role in company s trade show/conference participation by designing booth layout, conducting product demonstrations, and orchestrating customer presentations.

         Effectively partnered with Product Development group to analyze, identify and precisely define functionality for product enhancements.

         Exercised a team player work approach in establishing project Statements of Work and finalizing contractual agreements with new customers.

 

Illinois Power Company, Decatur, Illinois, 1985 to 1996

Senior Systems Analyst

         In recognition of dynamic performance and ongoing contributions to company success, steadily progressed from Programmer/Analyst to Senior Systems Analyst over course of 11 years with the IT Department.

         Leveraged solid leadership talents to direct up to nine application developers for IT projects within the utilities industry.

         Administered, monitored and optimized performance of IBM mainframe, client-server and stand-alone workstations.

         Delivered efficient and courteous end user support requiring superior communication and interpersonal skills.

         Tasked with identifying and developing criteria for selecting Illinois Power s electric and gas distribution management system vendor, and significantly influenced final selection.

         Actively participated in comprehensive reengineering study of electric and gas distribution design process to streamline business operations, and recommended computer automation where applicable.

 

 

BS in Business Administration, Illinois State University, Normal, Illinois

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity as a <insert job title/position> and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you a substantial background in IT solution development, sales, installation and administration, proficiency in customer service and support, and the flexibility to expertly handle competing priorities with an unwavering commitment to accuracy, efficiency, and quality control.  To complement these qualifications, I offer solid organizational, problem solving, and analytical skills which are essential as a <insert job title/position>.

 

As a proactive contributor to your organization, you will find me to be a self-motivated professional committed to supporting you in achieving your objectives through diligence, versatility, and exemplary skills in project coordination and team leadership. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

Yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone: (xxx-xxx-xxxx

abc@xyz.com

 

 

Date

 

 

Interviewer s Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

It was a pleasure (speaking with you/meeting with you) on [insert date here]. I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am still very interested in the [insert name of position] position, and I am convinced now, more than ever, that it is the right job for me. I feel my background and qualifications prepare me well for the challenges and responsibilities we discussed.

 

The position as you described it to me would combine my strong skills in [insert two skills or qualities here].  This would allow me to make the same valuable contribution to your company as I ve made to my past employers a win-win proposition for both of us.

 

(Choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)

 

(I am eager to meet with you in person to further discuss my background and qualifications. Please feel free to contact me at the above phone number so we can continue the discussion we began over the telephone.)

 

(Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.)

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy