yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

motivating leader exploring opportunities to contribute dynamic business development, team building and managerial skills toward actively supporting the employer in maximizing revenue performance.

career profile

ø  over eight years of diversified career business background in banking and food service management.

ø  comprehensive understanding of business and operations management.

ø  adept in relationship development and facilitating repeat business.

ø  award winner for outstanding performance.

ø  proven accomplishments in building market share and recognition.

ø  track record of achieving challenging revenue objectives.

ø  notable presenter, facilitator and communicator.

ø  outstanding capacity in customer service.

ø  well-organized multi-tasker with strong detail orientation.

ø  exceptional team leader.

ø  upcoming b.a., banking and finance.

ø  multiple banking-related certifications.

ø  proficient in advanced business software applications, including ms office suite, hogan/cics, quicken, lotus, edge and assal.

ø  capacity in strategic planning, systems management and cost control.

ø  french/greek linguist.

professional experience

first priority bank, venice, fl                                                                                                    2007 - present

teller manager/branch service specialist

         recruited to oversee unit operations including business development and staff supervision.

         market and sell diverse banking services.

         perform account verifications, modifications and balancing.

         originate monthly branch review while coordinating all scheduling.

         conduct cash management procedures and major cash transactions.

amsouth bank, venice, fl                                                                                                            2005 - 2007

teller supervisor/branch operations representative

         retained to supervise tellers, deliver high level customer service and oversee account transactions.

         served as reg cc, security and compliance coordinator.

         authored monthly branch review and cash transaction reports.

         successfully marketed bank products with direct impact on p&l.

empire diner, englewood, fl                                                                                                        2002 - 2004

general manager of operations

         hired to oversee comprehensive unit operations.

         planned and scheduled staff, menu offerings and kitchen/dining room operations.

         directed procurement and inventory control processes.

         ensured achievement of quality control, sanitary and customer service objectives.

huntington national bank, venice, fl                                                                                             2000 - 2002

customer service representative

         gained expertise in all aspects of banking unit operations.

         delivered exceptional customer service on a consistent basis.

         recipient of excellence in balancing award.

education

university of phoenix

bachelor of arts, banking and finance, in process.

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a operations management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over eight years of successful business development, marketing, financial service and customer relations background in the banking and restaurant sectors. to complement this, i possess demonstrated expertise in staff supervision, relationship building, marketing initiatives and achieving ambitious revenue objectives, as well as strong problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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