career objective                              

results-driven distribution and logistics manager eager to contribute superior analytical, organizational, and communication skills toward actively supporting the employer in optimizing operational and financial performance

profile                                                

ø  offer numerous years of progressive logistics operations and distribution management experience, with expertise in strategic planning, systems implementation, vendor relations, and business process reengineering

ø  develop and implement aggressive resource planning programs including automation, structuring, internal controls, and employee development and incentive initiatives; plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  proactively monitor performance metrics and analyze operational goals to determine most efficient facility layouts and identify opportunities for improvement

ø  solid record of instituting process improvements to increase productivity, efficiency, and safety in deadline-driven environments

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; proactively anticipate and address client and project needs

ø  dynamic communication, problem solving, and relationship management skills; serve as liaison for employees, management, and customers

ø  consistently achieve goals while maintaining high safety and quality standards; ensure compliance with all regulations

ø  sharp technical proficiencies including oracle retek, discoverer, optum move, and microsoft office; extensive experience with automated conveyors, bar-coded operations with wi-fi rf interfaces

 

~ key achievements ~

ø  steadily progressed within this multi-billion-dollar global retailer to attain senior-level position entrusted with operational oversight of multiple distribution facilities

ø  reduced energy costs by 40% by upgrading to new green technologies

ø  introduced process improvements and cross-functional team strategies to achieve 24-hour window for  inbound delivery

ø  established automations and streamlined procedures to increase productivity; improved process flow of incoming merchandise using asn receipt processing, pioneered conveyor mechanization initiatives, and restructured workflow to reduce labor costs

ø  appointed to serve as acting logistics manager during critical transitional period

professional experience                

navy exchange service command (nexcom)                                                                                 1979 c present

nexcom west coast distribution center, chino, ca (1997 c present)

regional distribution specialist, west coast-pacific theater

• effectively oversee the operation, flow, and maintenance of a three-shift warehouse and fully automated regional distribution centers with 200+ associates and 10 subordinate managers responsible for issuing $12-22m per month
• develop optimal plans for layouts and material flow, staffing levels, equipment acquisition and use, and warehousing and storage; author and implement physical distribution operating manuals, end-user reports, uniform standards, and controls to achieve increased accuracy and efficiency
• regularly travel to field locations to conduct operational audits of distribution facilities and backup areas to maximize space utilization, establish process improvements, provide technical direction, and collaborate with on-site personnel on increasing sales and retaining existing customers; troubleshoot warehouse management software system, radio frequency network system, conveyor, and network problems
• perform human resources duties including hiring, training, and evaluating the performance of all associates; enforce disciplinary action leading up to and including termination, as necessary
• manage vendor relations and ensure the timely resolution of any to building management, traffic, vendor partnerships, returns, and invoicing issues

 

continued

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nexcom west coast distribution center, chino, ca (1996)  

distribution specialist, warehouse management systems

• successfully oversaw the development and implementation of innovative warehouse management software utilizing bar code technologies and radio frequency data collectors/transmitters; performed troubleshooting and preventive maintenance procedures for conveyor interfaces and system software
• served as administrator for real-time information system in a paperless environment c proactively monitored inventory controls, workflow, and perpetual balances; updated and maintained a database with 100,000 barcoded positions and ensured the data integrity of 15,000 line items

 

nexcom west coast distribution center, chino, ca (1995)                

operations manager

• proficiently coordinated all aspects of daily activity at the company s largest dc, occupying 400,000 sq. ft., employing more than 265 unionized associates,  stocking 13,800 line items, and servicing more than 250 sites on the west coast and pacific theater
• directed startup of state-of-the-art automated, conveyorized facilities, and managed  shipping, storage, receiving, inventory control, safety, and maintenance operations; oversaw eight managers and ten supervisors

 

nexcen, norfolk, va (1993 c 1995)

warehouse manager

• selected to serve as startup and relocation manager for atlantic theater overseas support warehouse with 180,000 sq. ft. dc; responsible for achieving full functionality and supervised planning, productivity, employee relations, staff development, building and equipment maintenance, inventory, transportation, and sanitation
• expertly set up and maintained automated chargeback program, created custom productivity and retail/traffic chargeback database programs, trained personnel in software use and standard operating procedures

 

nexcen det, northeast region, davisville, ri (1986 c 1993)    

distribution facilities manager

 

field support office, southwest quadrant, san diego, ca (1981 c 1986)

storage manager/shipping manager

                                                                                                                

field support office, united kingdom, dunstable, england (1979 c 1981)

distribution manager

education                                           

national university, san diego, ca                                                                                                        1982

master of business administration in marketing; with honors

 

northeastern university, boston, ma                                                                                                      1978

bachelor of science in business administration c marketing and transportation major; with honors

 

~ professional affiliations ~

member, distribution management association of southern california

former advisory board member, logistics education, riverside community college