yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
retail operations management specialist seeking to utilize extensive merchandising, fashion, sales, training, staff supervision, customer service, managerial, analytical and decision-making skills in a challenging clothing retail management role.
ø extensive retail business operations experience.
ø adept in unit turn-around and return to profitability.
ø knowledgeable in planning, budgeting, market analysis and sales.
ø career built with national leader in retail marketplace.
ø expertise in management of large staffs in competitive markets.
ø provider of exceptional customer service.
ø award-winner for productivity and performance.
ø deliver exceptional customer service, quality and attainment of organizational objectives.
ø effectively interact with diverse groups and professionals at all levels.
ø focus on productivity enhancement and meaningful cost control.
ø ability to consistently achieve stringent p&l objectives.
ø well-organized multi-tasker with strong detail orientation.
c28/notw 2007 - 2010
store manager galleria at tyler, riverside, ca
store manager promenade mall, temecula, ca
store manager north county fair mall, escondido, ca
recruited, trained, scheduled and managed staff, maintained store appearance.
supervised inventory and kept merchandise sales floor organized.
booked community events and prepared event particulars.
monitored shrinkage, compiled weekly reports and budgeted store expenses.
provided customer service.
trained new managers, turned around failing stores and organized operations.
created new and dynamic fashion merchandising and dressed mannequins.
shot new promotional photos.
manager of the year in 2008.
trained and promoted five assistant managers into managers.
beach bums, temecula, ca 2006 - 2007
assistant store manager corona, ca
assistant store manager temecula, ca
rotated between units to address key operational issues.
supervised and trained sales associates, leads and key holders.
supported store manager in all management functions.
opened and closed store, received and managed inventory.
distributed items to floor displays.
sold products to customers and merchandised sales floor.
established and replaced plan-o-grams.
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