career objective                              

results-driven mba graduate eager to contribute superior sales and customer service, strategic positioning, and process improvement skills toward supporting the employer in optimizing financial performance

 

profile                                                

ø  offer numerous years of progressive experience in inside and outside sales, business development, customer service, and operational management with expertise in designing procedures to maximize corporate profitability across diverse industries

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  solid experience in targeting and managing key accounts in highly competitive environments; develop strong, competitive bids that generate high-volume contracts

ø  sharp business acumen with strong analytical and problem-solving abilities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  generate accurate financial forecasts, develop and implement sales strategies, institute actionable cost controls, structure corporate policies and procedures

ø  dynamic communication, presentation, negotiation, and relationship management skills; demonstrated record of building and leading  top-performing support teams that consistently meet and exceed goals

ø  strong knowledge of project management, lean manufacturing, continuous improvement, statistical procedure chart (spc), kaizen, and kanban philosophies

ø  manufacturing proficiencies in cold heading machines, precision machines, wire forming machines, high volume machines, assembly machines, micrometers, calipers, engineer blueprints, grinders, and comparators

ø  proactive team player equally effective in independent and collaborative environments

education                                           

masters of business administration in management and finance, keller graduate school of management        2007

 

bachelors of business administration in management, benedictine university                                      2002    

                       

professional experience                

account manager, tiger direct, naperville, il                                                                                           9/08 c present

 

chemical sales representative, in the swim pool supplies, west chicago, il                                             4/07 c 9/08

 

insurance sales representative, western southern-life insurance, naperville, il                               2/06 c 8/06

 

financial aid advisor, american intercontinental university, hoffman estates, il                                          4/05 c 2/06        

 

dietary manager/volunteer, dupage senior citizen council, naperville, il                                                     9/04 c 4/05  

 

account sales representative, melaleuca health, aurora, il                                                                         5/03 c 9/04                             

cold heading operator/project management trainer, flexible steel lacing company, downers grove, il 12/95 c 5/03