yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                            abc@xyz.com

objective

versatile loss prevention professional offering dynamic skills in operations management, investigations, employee supervision, policy and procedures, compliance audits, customer service and inventory control eager to contribute to the success of a progressive organization.

career profile

ø  over 13 years of loss prevention, investigation and compliance background.

ø  extensive policy, procedural, implementation and interview experience.

ø  solid experience in all phases of personnel supervision and compliance efforts.

ø  record of progression to assignments of increasing authority and responsibility.

ø  adept in training and oversight of employee loss prevention teams; instructed new hires regarding lp.

ø  facilitate promotional planning and execution.

ø  skilled in coordinating with multiple personnel and departments.

ø  provide installation and monitoring of cctv and pos equipment.

ø  excellent capacity in prioritization, problem solving and effectiveness in fast-paced situations.

ø  well-organized multi-tasker with exceptional interpersonal skills.

ø  on-going professional development in skillport training in areas of leadership, building strong working relationships and communicating effectively.

professional experience

company name                                                                                                                          2009 - present

loss prevention auditor

       perform risk management, dea, irs and store corporate directive compliance audits.

       oversee and audit inventory process and shrink reduction efforts within assigned store locations.

rite aid pharmacy (formerly maxi drug dba brooks pharmacy)                                                         2002 - 2009

loss prevention manager (formerly loss prevention supervisor)

       implemented lp policies/procedures and lp training classes for managers for district comprised of more than 20 stores. 

       conducted store compliance audits and identified internal dishonesty utilizing reporting, pos and cctv.

       interviewed and interrogated suspected dishonest associates.

       scheduled and supervised lp specialists for high-shrink stores.

albertson s dba osco drug                                                                                                             1997 - 2002

senior loss prevention supervisor (1998-2002)

       assisted dlpm in implementation of lp policies and procedures.

       conducted lp training classes for managers, as well as lp and safety audits.

       installed and serviced cctv equipment.

       conducted lp investigations and interviews as well as interrogations of suspected thieves.

lead loss prevention supervisor (1997-1998)

       apprehended and deterred shoplifters, detected and resolved internal theft, and tracked cash variances.

       supervised checkout area, monitored surveillance tapes and conducted investigations to detect theft.

       assisted management in implementing lp programs and trained new lp and standard employees.

       scheduled and coordinated surprise bag checks and cashier integrity checks for all lp personnel.

loss prevention supervisor (1997)

       see above job description.

certifications

wicklander zulawski & associates

advanced interview and interrogation techniques

interview and interrogation techniques

 

massachusetts criminal justice training council

basic police training