Dedicated Social Worker eager to contribute excellent clinical skills, considerable client relations expertise, and outstanding counselling skills toward supporting a progressive hospital in meeting defined goals and objectives.

 

 

         Able to leverage knowledge of community resources, case management proficiency, and relationship-building expertise to assist clients with barriers to well-being in accessing available programs, services, and sources of assistance.  

         Maximize positive outcomes by establishing linkages for clients with community agencies and resources, driving health promotion, serving as an advocate, and fostering cohesive and cooperative relationships.

         Excel in conducting assessments, providing crisis intervention and counselling, and assisting clients from diverse cultural and socioeconomic backgrounds including those suffering from serious mental health problems.

         Self-directed and equally effective working autonomously as well as within a collaborative environment using a multidisciplinary approach.

         Incisive, methodical, and adept at one-on-one counselling, group facilitation, and associated administrative tasks such as record-keeping and report preparation. 

         Outstanding communication, interpersonal, documentation, and problem solving skills.

         Computer skills include word processing applications, spreadsheets, and databases.

         Multilingual with fluency in Serbo-Croatian, Bosnian and English.  

 

 

Rocky View General Hospital, 2009 to Present 

Hospital Social Worker II (Relief)

         Actively serve as member of multidisciplinary team providing inpatient clinical services and treatment to patients affected by mental illness such as schizophrenia, psychoses, major depression, bipolar disorder, and borderline personality disorder.

         Cooperatively partner with family members to optimize patient care outcomes and achieve a smooth transition to community.

         Conduct discharge planning and facilitate referrals to community resources as appropriate.

 

YWCA Sheriff King Home, Calgary, Alberta, 2000 to Present

Crisis Counsellor 

         Screen, assess and accept new clients based on specific intake criteria, and exhibit proficiency in the complete therapeutic process.

         Accurately assess and determine residents needs, provide crisis counselling at shelter, serve as an advocate, perform safety planning, and answer crisis telephone.

 

Continued

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Professional Experience continued

 

         Educate callers and shelter residents about appropriate community agencies and resources, with extensive referrals to services geared to women and children affected by domestic abuse.

         Establish and maintain highly collaborative relationships with Child Welfare workers.

 

Canadian Cancer Society, Alberta/N.W.T., 2004 to 2006

CancerConnection Coordinator

• Spearheaded nationwide telephone support program and directed team of volunteers in responding to calls from cancer patients and identifying emotional support needs.
• Matched patients with volunteer cancer survivors based on similarity of experiences and other criteria identified by caller.
• Organized and facilitated continuing education and training programs for volunteers.
• Prepared and analyzed statistical reports on service delivery and participated in promotional efforts to increase public awareness of program.

 

Short Stay Crisis Stabilization Mental Health Unit, Peter Lougheed Centre, 2008 to 2009

Social Worker (Relief)

• Assisted population in crisis due to homelessness, emotional crises, mental health disorders, addictions, and suicidal or homicidal thoughts.
• Leveraged excellent knowledge of mental health, substance abuse, and community resources  to provide effective crisis intervention.

                               

Calgary Immigrant Aid Society, 2001 to 2004

Client Service Support

• Provided immigrants with broad-based services geared to streamline transition and assigned volunteers to assist client caseload.

 

                   

 

Additional experience includes practicum as a Certified Geriatric Care Attendant, Bethany Care Society, 1999 to 2000 and as a Social Worker (vacation relief position) with Foothills Medical Centre, 2007, assisting patients with chronic and/or life threatening illnesses.

 

 

Advanced Forensic Interviewing of the Abused Child, The Canadian Society for the Investigation of Child Abuse, 2007

 

CPR Level C and First Aid Certification, Canadian Red Cross, 2007

 

Suicide First Aid Certification, 2007 

 

AARSW Registration, Alberta College of Social Workers, 2004 to Present

 

Geriatric Care Attendant Certificate, 1999  

 

Social Work Degree (BSW), Sarajevo, Bosnia and Herzegovina, 1996

 

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/Province/Postal Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity as a Hospital Social Worker and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

I bring to you solid credentials, proven experience in a hospital environment, and a strong blend of case management and counselling skills. To complement these qualifications, I offer outstanding talents in empowering patients to optimize their psychological and physical health and well-being, and an unwavering commitment to ensuring consistent adherence to ethical, regulatory, and confidentiality policies.

 

As a proactive contributor to <insert name of organization>, you will find me to be a driven professional committed to supporting you in achieving your objectives through superior performance and initiative. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy