career objective                              

results-driven administrative manager eager to contribute superior organizational, analytical, and customer service skills toward supporting the employer in optimizing financial and operational performance

profile                                                

ø  offer numerous years of progressive experience in operational management and administration, with expertise in the construction and maintenance industries

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; demonstrated record of training and supervising top-performing support teams

ø  provide accurate financial administration including accounts payable, accounts receivable, and payroll; prepare aia and prevailing wage documents

ø  examine and evaluate procurement options; work with a diverse range of vendors to supply a varied client base

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  successfully identify and capitalize on opportunities to penetrate and develop markets in high competitive industries

professional experience                

project coordinator, whelan s international, ronkonkoma, ny                                                               2007 c present 

• effectively steer all aspects of operations for this leading provider of national facilities maintenance and management services; work closely with major retailers and property owners to respond to customized needs and consistently achieve outstanding levels of client satisfaction
• proficiently develop and coordinate regional procurement solutions; research, identify, and negotiate with vendors to secure best value and quality
• train and lead staff members; oversee technological upgrades and troubleshoot issues; support department head with special projects

 

office manager, latz, inc., tenafly, nj                                                                                                   2001 c 2007

• successfully coordinated activity of a busy excavation/site work/landscaping/snow removal services supplier with 60 employees; oversaw broad range of responsibilities including daily field crew performance, administrative organization, and tech support
• facilitated internal and external communications; served as liaison for contractor and clients, ensured crews were consistently supplied with provisions and performing
• administered licensing, permits, and utility mark-outs; provided excellent customer service and prepared client contracts

 

teller manager, bank of new york, nanuet, ny                                                                                     1997 c 2001

• in recognition of superior performance, quickly progressed within company to attain managerial position entrusted with leading a team of eight tellers; trained and supervised staff in providing  exceptional customer service
• efficiently researched and resolved potential issues; managed and tracked all cash; scheduled personnel and directed workflow for maximum productivity

 

secretary/office administrator, beth am temple, pearl river, ny                                                          1995 c 1997

• provided comprehensive administrative support for congregation s rabbi and president; assisted  members and prospective members with any questions, concerns, and requests
• coordinated, designed, and distributed calendars and communications in including monthly bulletin, weekly schedule of events, and announcements; contributed to planning year-round organizational events

 

office manager, tiger schulmann karate and fitness center, tsk management, inc., montvale, nj          1990 c 1992

• performed marketing, operational, and administrative functions including coordinating with 15 distinct venues, scheduling and planning regular sales meetings and staff training sessions, and acquiring numerous specific telephone numbers; served as assistant to the vice president of marketing

 

~ prior background information available ~

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive experience handling all facets of a broad range of administrative and managerial duties.  i excel at streamlining corporate and departmental processes, and have created innovative systems for information management and disbursement.  additionally, i possess strong accounting/financial management, technical, and analytical aptitudes.  i have effectively applied my skills and knowledge toward building highly proficient support teams and steering operations of successful industry-leading companies.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

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