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yyyyyy x. yyyyyy
259-23 147th road, unit 2 ◊ xxxxxx, xxxxxx xxxxxx
xxx-xxx-xxxx ◊ abc@xyz.com
◊ dynamic communicator ◊ hospitality professional ◊ detailed administrator ◊
driven professional seeking a challenging position as a guest service agent, where expertise in administration, communication, and customer service will prove instrumental to compaxxxxxx success.
career profile
accomplished professional with proven abilities in client services, administration, and making travel arrangements and reservations. extensive background in customer service, organization, and leadership. in-depth expertise in administrative operations, including verbal and written communication. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to axxxxxx professional environment. qualified server, hostess, and organizational director. technically proficient in general office duties, microsoft word, excel, and 45-55 wpm.
education & certifications
laguardia community college l.i. city, xxxxxx 2004-2006
associate degree in applied science in travel and tourism
professional experience
travel consultant liberty travel 2006-present
- effectively manage broad scope of administrative activities including booking client travel arrangements, client communication, and account administration.
- successfully steer sales operations to generate high volume growth and revenue.
- sharp business acumen and experience in managing broad scope of financial operations, from bookkeeping and accounting to maximize sales ratio and revenue production.
- consistently ensure delivery of quality customer service vital to sustaining and growing accounts.
front desk receptionist salon ishi 2002-2006
- solid experience in building strong rapport with clients; provided key information of compaxxxxxx products and services to meet client needs.
- successfully managed reservations, compaxxxxxx logs, sales reservations, and daily customer reports.
- contributed proactive planning, developing, and implementing of sales campaigns/promotions to expand utilization of compaxxxxxx products and services.
- managed broad scope of accounting/finance activities including bookkeeping, banking, and inventory control.
hostess/reservationists city lobster restaurant 1999-2002
- efficiently handled busy telephones switchboard, maintained reservation logs, managed seating, and customer service.
reservationists citarella the restaurant 2001
- ensured superior customer service and hospitality for all clients.
hostess virgil s bbq restaurant 1998-1999
- effectively identified and capitalized on opportunities to identify and develop clientele.
yyyyyy x. yyyyyy
259-23 147th road, unit 2 ◊ xxxxxx, xxxxxx xxxxxx
xxx-xxx-xxxx ◊ abc@xyz.com
◊ dynamic communicator ◊ hospitality professional ◊ detailed administrator ◊
date
hiring agent name
title
compaxxxxxx name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a guest service agent capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompaxxxxxxing resume, my professional qualifications include a wide variety of client services experience as a server, hostess, hospitality administrator, and organizational director. i have effectively applied my skills and knowledge toward a hospitality career. to complement this background, i offer dynamic communication, presentation, negotiation, and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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