yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

dynamic leader with expertise in operations management eager to contribute broad background in all aspects of business functions toward supporting the employer in optimizing operational and financial performance.

 

career profile

ø  over two decades of relevant operations management experience.

ø  strong background in administrative and office management.

ø  outstanding organizational capacity.

ø  develop and lead successful teams.

ø  outstanding customer service abilities.

ø  record of promotion to team leadership positions of wide-ranging responsibility and authority.

ø  demonstrated leadership/training abilities in directing critical management, scheduling and planning in a challenging environment.

ø  proven supervisor of personnel.

ø  expertise in all facets of effective unit management.

ø  skilled in advanced it software applications.

ø  adept in program development, management and oversight.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong analysis skill sets.

ø  solid understanding and knowledge of cost control, jit and positive supplier/vendor relations.

ø  knowledgeable in meeting stringent organizational goals.

ø  outstanding competence in communications, presentations and contract negotiations.

ø  capacity to meet stringent compliance and regulatory standards.

 

professional experience

mol america inc., charleston, sc                                                                                                   1999 c 2009

national support manager (2008-2009)

       promoted to facilitate company reorganization.

       provide critical support to operations staff.

       identified and resolved key reorganizational issues.

       spearheaded work practice process improvement.

       achieved workflow standardization resulting in improved efficiencies.

       orchestrated operations staff training initiatives including development of on-line manuals and powerpoint presentations.

 

operations manager (1999-2008)

       recruited for crucial unit management position directing a staff of 12, administering yearly budgets and achieving p&l objectives.

       oversaw equipment control, container yard management and port operations for the charleston/savannah areas.

       directed import documentation and export traffic.

       ensured delivery of exceptional customer service.

       coordinated with vendors, trucking lines, port operations staff and shipping line partners.

 

earlier background

prior to 1999, served as terminal manager/supervisor, equipment control, crowley american transport, charleston/ladson, sc, and coordinator, sea-land service inc., charleston, sc/jacksonville, fl.  in these assignments, built outstanding operations, administration, budgeting, cost control, process improvement, recruitment and staff supervision skill sets.