Driven IT Management Professional eager to contribute extensive technical background and
strong project leadership talents toward supporting and leading a dynamic employer in
optimizing bottom-line performance.
Substantial technical and business acumen with exceptional hands-on management experience in a broad range of IT arenas such as networking, information systems security, project development, infrastructure management, and network design/implementation.
Polished expertise in business continuity, scheduling, troubleshooting, procurement of new technology, vendor relations, negotiations, and contract administration.
Excel in change management, identifying cost savings, determining project risk and scope, preparing comprehensive reports, and delivering unparalleled client service.
Highly accomplished in conceptualizing, defining, and instituting business strategies to accelerate company growth and capitalize on emerging technologies.
Results-driven leader with proven expertise in developing and enforcing IT/IS policies and procedures, ensuring compliance, and training, directing, and motivating staff to exhibit performance and productivity excellence.
Bank of America, 1997 to 2009
VP, Service Delivery
Spearheaded technical projects of varying complexity and size requiring superior organizational skills to direct globally-dispersed and cross-functional teams.
Diligently conducted monthly reporting on status of infrastructure, cost, usage, and personnel.
Applied sharp analytical thinking abilities toward determining and preparing project goals, scope, meeting minutes and status reports, reliably monitoring budget compliance throughout project lifecycle.
Drove seamless and cohesive efforts between technical teams and security/risk management personnel in transitional-based projects.
Adhered to stringent policies and procedures in coordinating support and build-out of dedicated infrastructures processing payroll and benefit data transfers.
Cultivated, nurtured and maintained effective vendor relationships.
Employed solid leadership talents to manage dedicated network teams in design, engineering and implementation of servers and networks.
Served as Security Project Manager for initiatives related to network vulnerability, intrusion detection and encryption standards.
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Professional Experience continued
Allied Technology Group, 1991 to 1996
Steered full-scope operations for government contract involving DISA (Defense Information Systems Agency).
Proficiently managed and maintained 360 sites worldwide with accountability for software, hardware, and network performance optimization.
Supervised, directed, motivated and mentored technical staff of 13.
Delivered weekly updates and reports to DISA representative.
Demonstrated precise attention to detail and accuracy in preparing network drawings/diagrams and changes in support of documentation for sites and equipment.
Held Top Secret Security Clearance.
Associate s Degree in Computers and Electronics, ECPI Virginia Beach, VA
Training / Professional Development:
IBM / HP / Compaq PCs and laptops Canon printers and copiers Cisco routers, switches, hubs
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