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yyyyyy x. yyyyyy

                                        0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com               

 

career objective                              

results-driven human resources specialist eager to contribute excellent communication, organization, and internal team-building skills toward supporting the employer in optimizing operational performance

profile                                                

ø  offer five years of progressive experience in coordinating and directing human resources operations, staff development, and customer service

ø  handle hiring, training, and conflict resolution; possess thorough understanding of labor laws

ø  sharp business acumen and experienced in managing broad scope of duties; ability to perform multiple responsibilities simultaneously and under heavy pressure

ø  demonstrated record of increasing departmental and corporate performance

ø  facilitate internal communications regarding career opportunities, benefits, and employee relations issues

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  sharp technical proficiencies including ms office and act

professional experience                

dealerstaff, graham, nc                                                                                       10/03 c 10/08

human resources / call center manager

  • in recognition of outstanding performance, steadily promoted within the world s largest automobile dealership staffing and training firm and entrusted with a broad scope of duties
  • coordinated participation in numerous career fairs to recruit and hire top quality staff for varied interstate locations; conducted phone interviews and traveled frequently for in-person meetings
  • steered all aspects of training process; effectively enrolled recently hired staff in training program, led televised classes, collected fees, and maintained attendance and performance records
  • managed very busy call center and oversaw 5-10 staff members; witnessed phone calls and ensured consistently excellent customer service

 

education                                           

alamance community college, graham nc                                                                        insert dates

certified childcare provider

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