Geriatric Care Management and Services

 

 

Ø  Recently earned Master of Health Administration in Gerontology, graduating with a 3.98 Overall GPA

Ø  Practical experience in Patient Relations, Long-Term-Care and Pharmacy Operations, resulting in practical background in working with geriatric, health care and medical community

Ø  Dynamic leader with solid track record in broad-scope management spanning operations, administrative, client/public relations, account management, customer service, marketing, staff training and supervision, procurement, inventory control, and collections

Ø  Exceptional strategic planning, prioritization, organization, and project/workflow management skills crucial to maximizing productivity and efficiency

Ø  Bi-lingual, with fluency in both English and Spanish

 

 

University of Phoenix C Online Campus

Master of Health Administration C Gerontology; December 2009

Overall GPA 3.98

 

California State University , Northridge

Bachelor of Science in Business Administration, Organizational Systems Management; May 1994

Member, Golden Key National Honor Society ~ Dean s List; Spring 1992 & Fall 1993

 

 

On-Call Supervisor/Lead Pharmacy Tech; Hygeia LTC/Hygeia Apothecary Pharmacy-LA, CA     2001-Present

Capitalizing on opportunity to gain practical experience in healthcare field and patient relations, have acquired extensive background in processing prescriptions, interfacing with broad patient populations and medical professionals and ensuring internal and regulatory standards compliance

Drive growth through assertive marketing to and quality customer servicing of long-term care facilities

Expertly train new hires on medication filling policies and procedures

 

Data Entry Clerk; McMaster-Carr Supply Co.-Santa Fe Springs, CA                                                    1998-2001

Proficiently managed high volume of data entry focused on order entry for export accounts

Conducted weekly inventories of warehouse materials

 

Customer Service Representative; Frito-Lay Inc.-Rancho Cucamonga, CA                                        1995-1998

Profitably ran C-store/account sales routes, with accountability for facilitating sales, providing quality customer service, managing product merchandising, and controlling inventories; generated 120% account sales growth

Trained new CSR staff and collaborated in HHC training initiatives

 

Assistant Manager; Save-on Drugs Store-Rosemead, CA                                                                    1994-1995

Demonstrated sharp business acumen in steering full-scope store operations; assumed General Manager role as needed and entrusted with high-volume cash handling

Coordinated and supervised associates and enforced company customer service standards

Resourcefully controlled inventory and merchandised products to maximize sales and profits

 

 

Active Volunteer; Catholic Church Youth Outreach Program                       Member, Latino Business Association

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity as a (INSERT TITLE OF POSITION TARGETED) and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I recently earned a Masters of Health Administration in Gerontology, graduating with an overall 3.98 GPA.  I am eager to contribute my academic credentials, experience in working with the geriatric population and LTC facilities as a Lead Pharmacy Technician and On-Call Supervisor, and passion for improving the lives of the geriatric population toward supporting your goals while launching and building a progressive career.

 

To complement this background, I offer extensive management, administrative, customer service, public relation, and team training/supervision experience and a track record of commitment to the community through volunteer leadership and affiliations.  I also earned a BS in Business Administration, Organizational Systems Management, in 1994.

 

 

As an employee, you will find me to be a driven team player eager to support you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy