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yyyyyy x. yyyyyy

p.o. box 7480, dubai, bur dubai 7480

phone: +0000 xxxxxx xxxx , xxxx , xxxxx 0000059

abc@xyz.com

 

objective

 

~ results-oriented it management professional eager to contribute technical expertise as well as strong project management, client relations, and leadership/consultative skills toward actively supporting an organization in maximizing performance.  ~

 

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qualifications profile

 

         proven experience in network engineering, lan/wan administration, technical support, project management, and information systems management.

         superior expertise in developing and executing strategic policies, procedures, and methodologies to optimize technology performance.

         exemplary blend of planning, budgeting, organizational, prioritization, and vendor management skills.

         focused problem solver with an impressive track record of executing innovative solutions to meet established goals and needs.

         sound decision-making abilities, analytical thinking capabilities, and documentation skills.

         analyzes, creates and executes technical and operational procedures to eliminate redundancy, accelerate output, fortify it security, and minimize expenses.

 

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education

 

bachelor s degree in commerce c university of calicut, calicut, india

 

diploma in systems management c aptech computer education, calicut, india

 

diploma in multimedia c arena multimedia, calicut, india

 

mcse 2003 c new horizon training center, dubai, uae

 

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professional experience

 

german chamber of commerce, dubai, uae, 2003 to present

it manager     (2004 to present)

it & customer relations executive      (2003 to 2004)

         leverage advanced technical expertise to manage, perform and oversee network administration, server maintenance (file server, mail server, dns & dhcp servers), backups, domain management and renewals, and purchasing of software and hardware.

         maximize business continuity through vigilant monitoring of systems and use of anti-virus software, it security procedures, firewall, and disaster planning/recovery strategies.

 

continued

 

yyyyyy x. yyyyyy ~ page 2 of 2

 

 

professional experience continued

 

  • exhibit outstanding troubleshooting and problem resolution talents in delivering technical support onsite and remotely for issues related to workstations, telephony and blackberry handhelds.
  • maintain and manage blackberry enterprise server as well as telephone pabx system.
  • proactively collaborate with telecom engineer in adding new lines, extensions, and programming of pabx console.
  • cultivate, nurture and maintain strong client relationships and satisfaction through frequent follow-up efforts.
  • obtain and evaluate quotes from outsourced companies for provision of audio-visual and computer rental equipment, schedule meetings to inspect technology equipment, and negotiate contract terms and pricing.

         independently planned, coordinated and set up complete it infrastructure for new office location and 2 separate german business centers.

         acquired and implemented software licensing for all products throughout company.

         championed seamless migration from domino server to exchange server.

         exercise dynamic organizational skills to coordinate events and appointments between germany and dubai business partners.

         apply exceptional attention to detail, accuracy and quality in overseeing print media and operations spanning design and production of promotional materials, brochures, publications, and office stationary.

 

edifice design & project management, dubai, uae, 2002 to 2003

personal assistant to managing director

         expeditiously handled all administrative functions spanning business correspondence, report preparation, office technology management, and purchasing of supplies.

         designed and printed promotional and marketing materials, effectively ensuring brand and message consistency.

         successfully planned and orchestrated complete office relocation.

 

silverline advertising, dubai, uae, 2002

junior graphic designer

         demonstrated exemplary interpersonal and communication skills to develop profitable relationships with clients and printing vendors.

         designed layouts for materials such as magazines, invitation cards, brochures, and business directories, consistently meeting strict deadlines and budget parameters.

 

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memberships

 

xing.com (online business networking)

 

microsoft technet club

 

 

 

 

yyyyyy x. yyyyyy

p.o. box 7480, dubai, bur dubai 7480

phone: +0000 xxxxxx xxxx , xxxx , xxxxx 0000059

abc@xyz.com

 

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date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _____________:

 

are you seeking a results-focused, solutions-oriented it management professional to support your company in maximizing performance?  i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated, i offer extensive experience in installing and managing it infrastructure, providing hands-on technical support, resolving inefficiencies, and optimizing overall operational performance.  i also possess polished communication skills vital to determining and responding to customer needs and forging proactive vendor relationships. 

 

as a member of your leadership team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my technical and managerial qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

yyyyyy x. yyyyyy

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