yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
it department manager/senior database administrator
~ career profile ~
offer over 9 years progressive experience in it management within academic and medical environments, including extensive experience in system design and implementation, systems administration, and infrastructure design. ~ consistently achieve optimal utilization of technical programs through process improvement planning, program coordination, and cultivation of strong business relationships. ~ utilize innovative sourcing and training methods to identify qualified candidates that will best leverage their talent to enhance organizational success. ~ possess an established track record of accomplishments in creating new infrastructures from the ground up. ~ management philosophy includes lean tps-liker philosophy and intelligence work involving creation and discovery not easily standardized. follower of the peopleware-demarco & lister system.
24x7 helpdesk/it staff management
employee training & development
~ key achievements ~
ö spearheaded complete design of pediatrics infrastructure to meet som and hippa standards by rewiring facilities, designing and implementing a new datacenter, and directing all it infrastructure initiatives.
ö achieved an it helpdesk employee retention level of 75% over a 5-year period while managing 2 system administrators and 1 web specialist.
ö authored and fulfilled inter-institutional operational and it agreements between the uw and sch asset agreements and risk / liability divisions.
ö authored pediatrics new employee it orientation to streamline staff training processes.
ö founding member of the school of medicine it services group, overseeing provision of school-wide recommendations to the school of medicine it director / dean s office.
ö directed complete design and implementation of csi s computing infrastructure/network from the ground up to include vendor collaboration, authorship of design documentation, firewall, switches, wireless access points, file storage and backups, web servers, database servers (db2, tamino, visual knowledge), monitoring & inventory systems (panda invent), kerberos cross realm authentication with uw campus over a nat firewall, wireless projection systems, integrated linux and active directory servers.
~ professional experience ~
university of washington, seattle, wa
manager of departmental computing, school of medicine (11/2004-present)
drive it design initiatives and services for pediatrics for 20 internal and external websites, a helpdesk ticketing system (rt), 2 datacenters with backup systems for approximately 25 servers and 300 workstations, phi high confidentiality filers, and centralized authentication.
lead development of it solutions to meet specific needs of a diverse department including 20 specialty divisions across 2 institutions, seattle children s hospital and university of washington medical center, as well as 9 facilities.
administer a biennium it budget of approximately $500,000 and conduct formal risk assessments and justifications of technology expenses to the director of finance and operations.
collaborate with divisions, chiefs, and chair to report it project progress and ensure timely resolution and completion.
advise uw som it managers on various technology / security items, including: the uw internal auditing process, ticketing systems, communication skills, workflow, and value stream maps.
served on uw eprocurement computing vendor contract review committee.
participate on uw it directors committee to provide uw wide it recommendations to provost & executive vice president.
served on the itservices committee to develop the informal compliance review, a uwmedicine wide hipaa compliance benchmark.
assist in charitable fund raising efforts on behalf of the department.
~ page 1 of 2 ~
john nyhuis ~ page 2 of 2 ~
senior computer specialist/researcher, cell systems initiative (07/2001-09/2004)
directed complete design and implementation of csi s computing infrastructure/network from the ground up.
managed daily operations of 2 uw work study students by writing job descriptions, creating daily work plans, assigning project design goals, and providing support and assistance.
identified it issues and created solutions by troubleshooting client / server based web application (labscape) including analysis of tcpip packets and design and implementation of a linux packet translation layer to gain compatibility with the proxy firewall implemented at ballard high school (bhs), seattle school district.
administered development, implementation, and support initiatives for an advanced laboratory network providing computing support for a wide variety of biomedical research equipment including a beckman coulter elite flow cytometer, a multiprobe 2001 confocal microscope, an airprojector wireless projection system, tablet pcs, a kodak dc120 gel cameras, a versamax microplate readers, and a nikon fluorescent microscope.
oversaw operation, maintenance, and documentation of laboratory equipment, including beckman coulter elite flow cytometer, wireless projection systems, tablet pcs, gel cameras, plate readers, and fluorescent microscopes.
facilitated placement and support of remotely managed systems in seattle public schools including touch screen pcs, and labscape software (teranode corporation).
operated and maintained a networked polycomm videoconferencing system (both ip and isdn), vnc, view stations, and desktop video to a variety of collaborators including pacific northwest national laboratories (pnnl) and foresight in liverpool, uk.
assisted with acquisition of equipment donations including a $150,000 ibm p630 server with fastt200 drive tray and a $100,000 network appliance f630 while negotiating other charitable donations for csi.
wrote and developed csi computing policies, procedures, and end-user documentation.
provided user support and technical assistance to csi staff and collaborators.
systems administrator, 24x7 dns (03/2001-07/2002)
research assistant/volunteer, cardio-thoracic surgery-university of washington medical center (10/1998-10/1999)
hospital assistant lead/patient service representative, university of washington medical center (04/1997-07/2001)
~ education ~
b.s. in biochemistry, b.s. in biology, 1998 c university of washington
a.s. in pre-professional medicine, 1993 c green river community college
~ published works ~
matthias richter, b.a., akiko iwata, phd, yyyyyy x. yyyyyy, b.a., yoshio nitta m.d., phd, a. dusty miller, phd, christine halbert, phd, margaret d. allen m.d., adeno-associated virus vector transduction of vascular smooth muscle cells in vivo, physiological genomics, american physiological society, volume: 2, may 2000, pg. 117. http://physiolgenomics.physiology.org/cgi/content/full/2/3/117
iwata a, sai s, moore m, nyhuis j, de fries-hallstrand r, quetingco gc, allen md, gene therapy of transplant arteriopathy by liposome-mediated transfection of endothelial nitric oxide synthase, journal of heart and lung transplantation, 19 (11): 1017-1028 nov 2000. http://www.cardiosource.com/journal/journal/article?sdid=6262&uid=piis xxx-xxx-xxxx 0200x&x=42&y=19
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