career profile

highly-intellectual and technically-savvy it professional in fast-paced environments. proven capacity to handle various functions necessary in leading the system and network operations of a successful company. talent to consistently meet periodic goals and growth objectives. demonstrated leadership for developing and implementing plans that successfully meet the it operational objectives of an organization. secret security clearance (currently inactive); june 2004

 

information technology / configuration / troubleshooting / network administration / system security

business development / client relations / planning & strategy / written & verbal communication

technical competencies

software: mcafee, norton corporate edition, microsoft office 2003 & 2007, microsoft share point 4.0, microsoft exchange, office communicator 2005, crystal reports,

platforms: windows 95,98, windows 2000, windows xp, windows vista, windows 7. microsoft server 2000, server 2003, server 2008 r2, linux red hat  

education

itt technical institute, webster, tx

bachelor of science; information system security, anticipated date of graduation, 12/2012

associate of applied science; information technology c computer network systems, 05/2010

• gpa: 3.86        

professional development

u.s. army, fort sill, ok - honorable discharge                                     

• instructor training course, 12/2005
• hazmat familiarization, 11/2005
• joint automated deep operations coordination system, 01/2005
• advanced field artillery tactical data system (afatds), 12/2002
• basic leadership course for supervisors / team leaders, 11/2001
• supervisor development, 04/2001

professional experience

international specialty products, texas city, tx                                                 

information systems intern, 06/2009 c 10/2009

assisted users to diagnose and solve data communication problems relevant to 24 x 7 tier 1-2-3 support for 140+ mission critical systems in a multi-platform environment including, linux, server 2003, active directory, tcp/ip protocol and dell/cisco switches. maintained and converted needed files by adding and deleting unstructured data files from hard servers to the new vm ware servers and backing up files to guarantee their safety in the event of problems with the network.

• tested and evaluated video surveillance on an ip based network, badge readers, and access control software to determine efficiency, reliability, and compatibility with existing system, and make modification recommendations.
• designed and implemented systems, network configurations, and network architecture, including hardware and software technology, site locations, and integration of technologies.
• monitored system performance and ran statistics for parsing, troubleshooting and maintenance as needed. collaborated with other it professionals, technical data analysts, programmers, technicians, top-level managers in the design, testing and evaluation of systems.

 

itt technical institute, webster, tx                                                               

lab technician, 09/2008 c 06/2009

exhibited thorough knowledge of interdependency of workstation based software, the workstation operating system, workstation helper applications, workstation browsers, client server services and web based servers to analyze, document and plan for additions, upgrade or configuration of application software and web services operation. 

• programs and platforms: win 2003 server, w2k pro server, w2k pro workstation, win xp pro, win xp home, winnt 4.0 server, win nt4.0 workstation, win 98, win 95 and windows 3.11; computer applications, microsoft office 97/2000/2003, norton/utilities, adobe photo shop - deluxe, 6.0, adobe illustrator 10, sound forge, director shockwave 8.0, dream weaver, power archiver, winzip, and paintbrush graphics program.
• addressed incident requests to provide desk side analysis of desktop operating systems, problems with anti-virus software, including mcafee, norton corporate edition, avg; user specific e-mail and internet; and peripheral equipment such as printers, copiers and fax machines.
• educated users on use of desktop operating system, software and web services to customers within their best knowledge when the incident turns out to be usage. 

 

u.s army, ft. sill, ok                                                                                     

1^st armor division assistant system administrator/ target acquisition supervisor, 04/1997 c 02/2008

directed the career progression and success of 32 personnel, mandated adherence to training, counseling, and teambuilding established standards. recipient of 30+ awards and accolade based on demonstrated leadership and diligence.

• entrusted to track usage and maintenance of $1.4mm in valuable equipment and technology.
• enhanced the professional development of 2.500 soldiers; achieved a 91% pass rate among attendees.
• assigned appropriate clearance levels and correct ip addresses using tcp/ip for authorized department of defense secret network personnel.