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0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • firstname.lastname@example.org
Results-focused Administrative Services Professional specializing in Billing / Account Management, Vendor Relations, Workflow Prioritization, and Team Building eager to offer 19+ years of high-volume experience toward maximizing an employer s success.
Profile of Qualifications
Top-performer who defines key strategies for ensuring seamless administrative operations to meet and / or exceed client targets.
Excellent communicator who interfaces with all business representatives through to senior level and promotes a positive team environment.
Integral leader who effectively plans, prioritizes, and manages multiple high-level tasks within deadline-driven business situations.
Ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities.
Spearheaded improved business functioning and reduced costs / time by supporting the comprehensive data conversion aspect of a web-based implementation process via on-site assistance within a company s Houston, TX location.
Ensured a 10-day pay term was effectively met each week for Dominion / Virginia Power s accounts payable / receivable department.
Guaranteed less than 1% discrepancy rate between SAP and Staff Augmentation database by assisting Dominion / Virginia Power management with debiting and crediting billing records for various accounts, as well as adjusting invoice records as necessary.
Successfully managed and / or processed payroll for 600 C 650 timesheets weekly for all contractors through the CoreStaff program.
Processed billing files in excess of $1 million weekly for Dominion / Virginia Power s accounts payable department.
Managed processing of approved vendor invoices in excess of $60 million per year.
Billing / Account Management
Prepared and delivered reports to multiple parties to include weekly / monthly / quarterly / yearly billing reports for management; payroll reports for President and Sales Director; vendor billing reports for contractor reconciling; and invoice reports for weekly account billing.
Maximized data efficiency by providing bill coding information for the implementation of a web-based staff augmentation system.
Assisted client with auditing information by providing billing reports and timesheets and responding to auditing process inquiries.
Created temporary vendor records in a data tracking system and assisted with vendor account set-up within an accounts payable database.
Contributed sharp analytical abilities toward processing contractor timesheets and vendor invoicing inquiries to include monitoring vendor sales tax information to assure company s proper tax exempt billing status.
Business / Vendor Relations
Built and developed valuable vendor relationships to generate substantial business opportunities for continued marketplace dominance, along with actively networking among high-profile corporate contacts while profitably maintaining client base for company.
Ensured seamless business operations by liaising between company accounts payable and MSDW accounts payable departments.
Team Building / Training
Drove business growth by recruiting and interviewing top-performing employees to include pre-screening and evaluating diverse applicants educational background, training, and job skills to appropriately fill existing and future temporary job openings.
Optimized operational processes by training new employees on an internal staff augmentation data tracking system.
Troubleshooting / Problem-Solving
Efficiently adjusted tax billing discrepancies to include crediting / debiting vendor and department accounts as required.
Utilized broad scope of industry and professional services knowledge to promptly adjust billing / invoicing discrepancies (i.e. hours, bill rates, expenses, per diem, check, EFTs) and troubleshoot payroll inquiries / discrepancies (i.e. pay rates, hours, tax questions).
Supported line management with various reporting issues / discrepancies to guarantee adjustments met the 20-day pay term weekly.
Billing Coordinator Managed Staffing Program; On-Site at Dominion / Virginia Power (2006 C Present)
Information Specialist Managed Staffing Program; On-Site at Dominion / Virginia Power (2000 C 2006)
Account Manager Managed Staffing Program; On-Site at Morgan Stanley Dean Witter (1997 C 2000)
Administrative Assistant / Employee Relations Specialist
Education & Accreditation
B.S., Business Administration (2 / 2010 Human Resource Management Emphasis) Walden University
Extensive Psychology Coursework CUNY College of Staten Island
Certified National Association of Temporary Staffing Services (NATSS) • Employment Law Accreditation (1997) • Recertification (2007)
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