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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

results-focused management professional eager to offer 11+ years of proven, cross-functional operations, executive-level support, team building / training, project management, and vendor / client relations experience within diverse engineering, manufacturing, retail, and medical fields toward optimizing a progressive employer s bottom-line performance.

 

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profile of qualifications

 

         top-performer who makes sound decisions to reflect positively on business profitability, corporate well-being, and client satisfaction.

         integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.

         excellent communicator who evaluates workflow methods to streamline business processes and improve staff productivity.

         proficient multitasker who plans, prioritizes, and manages diverse team and individual tasks within deadline-driven environments.

         ambitious self-starter who demonstrates superior attention-to-detail and strong analytical abilities.

 

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key areas of expertise

 

operations management                     vendor / client relations                 accounts payable / receivable                  sales / returns processing

staff recruitment / training                project management                       reconciliations / invoicing                          calendar management

administrative / hr support                regulatory compliance                   proposals / statements of work                microsoft office suite

 

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professional synopsis

 

project management assistant

etic engineering, inc., costa mesa, ca                                                                                                                                        2008 c 2009

 

         applied dynamic leadership talents toward directing daily office operations to include proactively supporting project management with ongoing engineering efforts and key marketing materials distribution, as well as assisting hr with comprehensive employee relations.

         prepared, coded, and processed incoming purchase orders, and formatted and delivered targeted proposals and statements of work.

 

office manager / project coordinator

trc, irvine, ca                                                                                                                                                                                   2007 c 2008

 

         strategically steered daily building technologies division operations to include supervising a details-driven office staff; formatting specifications; preparing, coding, and processing invoices / payments; administering expense reports; and performing a / r and a / p.

         played a vital role in sustaining profitable business operations by supporting principal with ongoing projects, collections, and files maintenance, along with effectively corresponding with project leads to ascertain critical status and task / workflow prioritization.

 

office manager

so cal chiropractic, costa mesa, ca                                                                                                                                                       2006

 

         contributed sharp analytical abilities toward performing accurate a / r, a / p, and collections to include interfacing among insurance companies regarding payments / benefits; preparing patient invoices; and scheduling, processing, and maintaining patient records.

 

special services department head

home depot, tustin, ca                                                                                                                                                                    2004 c 2005

 

         drove operations growth by recruiting, training, and supervising 15 service associates in performing results-focused sales and product research to include conducting objective staff evaluations and leading valuable daily meetings to encourage a cooperative team environment.

         ensured seamless business processes at all times by managing product returns / exchanges; overseeing special order merchandise inventory management; directing item credits / returns to vendors; and maintaining responsibility for collections and fiscal balancing.

         demonstrated solid communication skills toward coordinating diverse product efforts with vendors / installers, and customers.

 

customer service

associated steel corporation, rancho dominguez, ca                                                                                                           1999 c 2003

 

         utilized broad scope of industry and product / services knowledge to perform comprehensive sales, a / r, collections, exports, and order entry to include directing purchasing and inventory control; supplying quotes to customers; and delivering parts / materials on-site.

 

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education

 

extensive coursework                                                                                                                  california state university, long beach

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